My wife and I did this excursion as she always wanted to do this, so we did.
Firstly, it was extremly poorly organized. We were left to wait so many times with no instructions. Staff was rude and careless to all participants. We would constantly have to ask what was next.
Then once in the water, the person we got...
We apologize for your experience at Dolphinaris Park. We have also passed your feedback on to the manager to make sure this does not happen again in the future. All of our trainers are suppose to explain all the instructions and interaction in Spanish and English in order for all our guests to understand and feel comfortable. Communication...