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Mountain Spa

111 Banff Avenue | Harmony Lane Mall, 2nd Floor, Banff, Banff National Park, Alberta T1L 1A2, Canada
1-403-762-0473
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Ranked #18 of 30 activities in Banff
Type: Spas
Owner description: Mountain Spa offers a full range of spa treatments in the heart of downtown Banff. Facilities include nine treatments rooms, two dual massage rooms,... more » Owner description: Mountain Spa offers a full range of spa treatments in the heart of downtown Banff. Facilities include nine treatments rooms, two dual massage rooms, spa lounge, two steam rooms and a rooftop terrace with mountain views. Choose an individual treatment or treat yourself to one of our popular Spa Day packages. « less
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34 reviews from our community

Visitor rating
    21
    6
    0
    3
    4
Date Rating
Calgary, Canada
1 review
5 of 5 stars Reviewed 29 April 2013

My wife and I booked our massages on saturday for sunday and were able to get appointments. The staff was wonderful and very friendly. For all of those negative reviews, this was truly a SPA. My wife and I, both doctors, appreciate the natural products used. My wife enjoyed her massage and I absolutely loved mine. I highly recommend Jade,... More

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Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 January 2013

I highly recommend this spa .... although on the smaller side it held a spa atmosphere, for one to feel pampered and nutured ,with a lovley array of teas to choose from during your visit. It was very well priced and the massage therapists were registered,professional, experienced and able to address any theraputic issues as well as to provide relaxation.... More

Was this review helpful? Yes 2
St. Albert, Alberta
Senior Contributor
26 reviews 26 reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 December 2012

I booked at Mountain Spa for a massage and a facial. I was able to get something at the last minute, and the staff was accommodating and kept in touch with me to ensure that the appointment times were as arranged. I wear contact lenses which I had to remove for the treatments, and without them I cannot see well,... More

Was this review helpful? Yes 2
Rosemary, AB
Contributor
15 reviews 15 reviews
3 attraction reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 25 October 2012

My wife and I had massages here. The location was convienient to walk to, downtown. The atmosphere was nice, and the staff were competent. The facilities were slightly small, but set up pretty well. Pricing seemed pretty good.

Was this review helpful? Yes 2
See 7 more reviews by Andrew R for Banff
Banff, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 October 2012

I have been to the Banff Mountain Spa a few times recently and I must say it was amazing! Great treatments in a very relaxing atmosphere. The facilities are comfortable and the people working at the spa were all very friendly and knowledgeable. If I could I would be there everyday :) I can’t wait for my next massage after... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 9 October 2012 via mobile

The Australian guy that works there was very inappropriate. My girlfriend got a massage there and said All he kept talking about was partying and getting drunk and doing drugs. It made her very uncomfortable. She said that when he was massaging her legs that he lifted up her towel and could see everything down there. Was not very professional,... More

Was this review helpful? Yes 3
mtnspa, Owner at Mountain Spa, responded to this review
2 November 2012

This review is biased based on misinformation and a complete misunderstanding. The boyfriend who has written the review 'on behalf' of his girlfriend was uncooperative and unfriendly due to his displeasure of not knowing that a male massage therapist had been booked for him by his sister. He was put off by that and decided to leave although his girlfriend... More

St. Catharines, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 August 2012

Recently I had the pleasure of visiting Banff and it was a wonderful trip. One of the Hi-Lites was my visit to The Mountain Spa right on Banff Avenue, the Spa itself is beautiful and relaxing. I found the staff knowledgeable and friendly without being pushy. I had a great massage by Christopher and I would recommend this Spa without... More

Was this review helpful? Yes 2
st. catharines, ON
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 August 2012

I have had many facials and have found them to be very painful when they are extracting and not terribly relaxing. When I went to the Mountain Spa not only was the experience extremely relaxing but it was not painful. I enjoyed the steaming as part of the facial (which I had never experinced before). I especailly enjoyed the massage... More

Was this review helpful? Yes 2
Calgary
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 August 2012

I have been to so-called top spas world wide. No one has excelled more than Mtn. Spa. I have yet to find a place that delivers a pedicure the way Beate ( the owner) does. You can expect smooth, corn free feet every time. She not only makes your feet look "pretty" - she also ensures your feet are healthy.... More

Was this review helpful? Yes 2
Yellowknife, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 8 August 2012

Came in for a facial and a massage, during my facial the lady kept leaving the room while the steam was on my face! I was scared that i was going to be burned aswell there was also no massage of any sort something i always look forward to, I did not have a relaxing facial at all. I was... More

Was this review helpful? Yes 1

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