I booked the Universal Studios Combo Deluxe + Front of the Line. On my confirmation notice, it state that unless a minimum of ten people booked a tour, it would not occur. You have submit for a full refund at least 24 hours prior to the booking time. They said we could call the day before to confirm whether the... More

We booked 3 tours through this operator during our stay at Anaheim. Universal Studios, Legoland and Sea World San Diego rather than attempt to drive the Freeways. We booked over the internet before we arrived and were provided with vouchers and pick up times via email. I was a little concerned about paying up front but we had no issue... More

Whilst the pick-up from the hotel might be a little late, the drivers and service are very good. They will pick you up and take you to a depot to collect your paperwork for the final destination. You'll then transfer to your bus and do the tour. At the end you'll be taken back to your Hotel/Motel. More

We did the LA city tour and paid $67 pp on Dec 30th. Understood that LA has traffic issues but our bus driver kept complaining about the traffic. Never attempted to stop at any attractions in LA: Staples centre, Olympic area. When we reached Santa Monica he dropped us 4 blocks from the pier with only about 90 minutes time... More

We've used this service many times on our trips to the USA. Especially day tours to other attractions and of course to Las Vegas. More

We took a day trip from Anaheim to San Diego Sea World, booked through our Anaheim hotel. A bus picked us up at 8:15 as promised, then dropped us at the terminal, where we paid our balance and then proceeded to the bus to San Diego. The bus was modern and clean, although my son complained that there was no... More

Great value for the money!! My driver, Charles, was so cool! CA native....lots of info to share about the towns, the state, restaurants, history, etc. Gray Line picked me up right at my hotel ( 8:30 a.m.), dropped me off at the end of the day (6:30 pm). I did the "LA/Hollywood Experience". Fun Fun Fun!!! Lunch at the Farmers... More

I knew of Gray Line and Coach USA's reputation as a whole before my girlfriend and I decided to book a tour with them last week to Universal Studios. After calling them, we found out their regular Universal tour was sold out, but they happily upgraded us to the Universal/ City tour combo tour and we gladly accepted it. Once... More

Loved that we got the buss right at the airport and it brought us very close to our hotel. Returning to the airport was great also, and the drivers take your luggage for you! Great deal! More