Their customer service was poor from the ticket window on. With the exception of the young lady working the giraffe exhibit, zoo staff was unhelpful and unengaging. They have incredibly strict policies concerning reciprocal zoo membership and the staff was rude and difficult in discussing those policies. The bathrooms were disgusting and the buildings and grounds were poorly kept. While... More

The zoo appeared to be pretty well managed and very popular. The bridge connecting the zoo to the garden gives some nice views, in fact, we spotted a river otter below. There is a tram to take you up the short hill to the garden, and everyone apparently waits for it. It's not that big of a hill. At the... More

Don't get me wrong because this is a place worth a visit but one of the "20 best" public gardens I don't think so. Conveniently located and a very clean open feel. Not a massive facility but the walk from the zoo to the park,even with the tram, is not for the weak of heart. Zoo isn't large but animals... More

This is the best zoo - and I've been to a lot - We took our 6 year old on the Penquin adverture and had a great time!

They had lots of children there on the day I went, hoever I never encountered any problems with seeing the exhibits or the animals. I like the enviroment and it was set to be very educational for all who visted.

No charge for parking, reasonable admission rate. Enjoyed all the exhibits! Staff walked the grounds and gave explanations about many of the animals.

A truly lovely zoo! The animals look well cared for and there is so much to see at the zoo. It is easily a full day out. Attractive surroundings too. Will definitely visit again when I have the chance!

It's been decades since my last zoo visit, so maybe this is par for the course now, but I was VERY impressed with this little jewel. The staff was wonderful, and went out of their way to be helpful. For instance, I rented one of their excellent strollers soon after they opened. We returned to our hotel around 2:00 for... More

Typical zoo but great for little kids. The food is better than average for this type of atmosphere and is not ridiculously over priced. It is a great place to spend the day with the family.