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"I took a group of seven people for tandem jumps. All of us were first-time jumpers and all of us were scared. Mike and Jeff did an amazing job of talking us through the process and making sure we had a great time. Nothing compares to skydiving and I recommend everyone go at least once, and I highly ..."recommend Skydive CNY as the place to jump. We weren't sure about getting pictures but each person elected to purchase the pictures and this is a great value. At the end of the jump each person received a CD with hundreds (I believe it was over 300) of individual pictures documenting their entire jump, including exiting the plane and free-falling. I've lived in Central New York for most of my life and this is the best attraction in the area by far.
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"Although I cannot rate and/or review the actualy sky diving part, I can say this:
I recently had a reservation for both my wife and I. I had to adjourn my first reservation beause of a last minute family event to attend to. Then when it came time for my second reservation, I unfortunately injured..." my back and emailed Mike to explain that I was unable to make the jump.
He emailed me back a couple hours later, wished me the best, and indicated that they would not charge my card the non-refundable deposit, even though techincally he could have.
Although he suggested that I not sky dive if I have back problems, I was so impressed with the way they handled everything, that I guarantee I will be skydiving with these guys once I am up for it AND I will be recommending these guys to anyone who mentions sky diving in a conversation.
Great customer service. I wish most companies were like this.
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