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All 6 Blue Mountains hotels

Westin Trillium House Blue Mountain

4.0 of 5
220 Mountain Dr, Blue Mountains, Ontario L9Y 3Z2, Canada
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Westin Trillium House Blue Mountain
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Most recent review
5 of 5 stars Reviewed 18 June 2013
Ram0na_M Canada
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440 reviews from our community

Traveller rating
    200
    136
    54
    32
    18
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Families
185
 
Couples
151
 
Solo
4
 
Business
34
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Canada
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

Nice hotel, nice location with in Blue Mountain Resort - convenient to activities and restaurants. Room was very comfortable and quite spacious. Great staff, very comfortable, would definitely return.

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See 3 more reviews by Ram0na_M for Blue Mountains
Toronto, Canada
2 reviews
5 of 5 stars Reviewed 17 June 2013 NEW

We are a SUPER picky couple and the minute we got to the hotel we realized how unbelievable the service was. We were greeted by every hotel employee there. We were also upgraded to the one bedroom suite on the 4th floor and it was beyond amazing. Modern, clean, with a kitchenette and a mountain view. We can't say enough... More

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toronto
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 11 June 2013

The facilities in this hotel are nice, but that's where it ends. The service is bad. As part of a conference, the arrangement was to have both valet parking, internet and a late check-out. While checking in, the receptionist was adamant that these were not part of the package. The room itself was nice, however, the remote on the TV... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 June 2013

We travelled for Valentines Day 2012. This hotel offers 3 different temperatures of outdoor pool: a smaller toasty hot tub, very romantic (105'), a slightly cooler medium pool (95') and a large 85' pool. The day was cool and snowy - loved being outside in our swimsuits. The location is great if you can get to Blue Mountain - a... More

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TNixon87, Sales & Marketing Coordinator at Westin Trillium House Blue Mountain, responded to this review
11 June 2013

Dear Sarasoda27, Thank you for taking the time in reflecting on your experience here at Westin. Your descriptions and helpful tips within your review are very much appreciated with assisting future guests travelling to Blue Mountain. We look forward to your visit in the near future. Have a renewing summer ahead! Sincerely, Travis Nixon Sales & Marketing Coordinator More

Toronto, Canada
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 8 June 2013

We stayed here as a large family of 12 over the Easter Holidays and stayed in two 2-bedroom suites, and one 1-bedroom suite. My husband and I stayed in the 1-bedroom suite and had breakfast included in the CAA deal we booked. The breakfast is NOT in the hotel but in some diner in the Blue Mountain Village. It's about... More

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Phoenix, AZ
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 June 2013

Aside from Westin reservations, which can't communicate prices/reservation info ... in a language understood by most [we were charged $20 more a night at check-out than the e-mail Westin sent us us said we'd be charged...] this is a lovely hotel. Lovely setting, comfortable rooms, EXCELLENT restaurant [with a terrific staff], it was a great experience IN SPITE of Westin's... More

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Toronto, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 June 2013

This is a failure of a property in the Westin family. I stayed there during March break in a one bedroom suite. The poor rating started with the fact that there was ONE front desk person during the busiest season of the year. I was third in line and it took over half an hour to check in. Unacceptable. This... More

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Welland, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 2 June 2013

The suites are modern and well appointed! Comfy bed and spacious bathroom! Hard working staff and most carry a smile just the same! Good menu choices and the food are delicious! It is a rather busy establishment so at times difficult to get late check out! Nice pool and work out area! Enjoy the place very much!

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TNixon87, Sales & Marketing Coordinator at Westin Trillium House Blue Mountain, responded to this review
11 June 2013

Dear Tsangs53, Thank you for taking the time in writing a review on TripAdvisor. Your positive feedback is much appreciated and we are glad you enjoyed your stay with us earlier this June. We look forward to your return in the near future! Have a wonderful summer ahead. Sincerely, Travis Nixon Sales & Marketing Coordinator The Westin Trillium House, Blue... More

Welland, Ontario, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 31 May 2013

Let me start off with the good part of this hotel. The wait staff for our convention are/were AMAZING! Great people, personalities and experience with them. Bad parts and there is quite a few: Free parking is in a dog patch of a parking lot. I understand that this is a ski resort and very busy during the winter months.... More

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WestinGM1498, General Manager at Westin Trillium House Blue Mountain, responded to this review
6 June 2013

Dear Kyle W, Thank you for taking the time to connect with our on-line readers at Tripadvisor. We do appreciate when guests provide their honest feedback for the benefit of our team and our on-line viewers. I take personal pride in responding to as many reviews as possible as we find that two way communication allows us the opportunity to... More

Toronto
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 27 May 2013

This hotel met and exceeded our expectations. The 1 bedroom suite was nicely equipped with the kitchenette (sink, stove, fridge, microwave and dishwasher) for those who prefer to cook for themselves or have small kids who just can’t wait to have their next snack. All dishware and utensils were provided. Definitely a bonus for our family traveling with two small... More

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WestinGM1498, General Manager at Westin Trillium House Blue Mountain, responded to this review
3 June 2013

Dear VentureTraveller, Thank you for providing such a detailed and thorough review of your time spent with us here at the Westin Trillium House. We are very pleased that our facilities exceeded your expectations and that your stay was made that much more comfortable by the conveniences that we offer. We certainly look forward to your next visit. Yours in... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Bedroom suite(20)
  • Hot tub(18)
  • Outdoor pool(15)
  • Very nice(12)
  • Water park(5)
  • Front desk staff(4)

Additional Information about Westin Trillium House Blue Mountain

Address: 220 Mountain Dr, Blue Mountains, Ontario L9Y 3Z2, Canada
Phone Number:
Region: Canada > Ontario > Grey County > Blue Mountains
Amenities:
Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Blue Mountains
#2 Family Hotels in Blue Mountains
Price range (per night): S$255 - 399
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Trillium House, Blue Mountain, just two hours northwest of Toronto is nestled between the shores of Georgian Bay and the heights of the Niagara Escarpment. ... more   less 
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Also Known As:
Westin Trillium House Blue Mountain Hotel
Westin Trillium House Blue Mountain Hotel Blue Mountains
Westin Collingwood
Westin Trillium Hotel Blue Mountain
Collingwood Westin

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