I echo a couple of other reviews when I was that our stay was terrible. Our room was opposite a very noisy lift shaft which made the room vibrate when the lift was being used. The disco was so loud it might as well have been playing in our room, needless to say we had a very sleepless night with...
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Dear Vicky H
Many thanks for bringing to my attention the problems you faced when staying with us recently.
As with most hotels, as summer approaches, we often have events running, such as weddings and birthday celebration. It is however our policy to allocate rooms further from the activities, to those guests not part of the events. This does not...
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Nice spacious room and bathroom, with bath and shower. Quiet location. Very attentive and friendly staff. The only downside was the restaurant which is very expensive for what you get. On our 2nd night we walked over the road to an Indian restaurant called Chutney Joe. This is the only other sit down restaurant in the area. What a pleasant...
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Dear eveontee
Thank you for your kind remarks, I'm pleased you enjoyed your stay with us and found our team friendly and attentive. We do actually promote the local Indian Restaurant as they are good and offer a change to our long stay clients, however, i cant quite agree on your pricing comment as a 3 course meal in both...
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I stayed here for a night for a birthday treat. The hotel is lovely & the room I was allocated was great. We used the pool & hot tub which were both lovely. The general atmosphere in the hotel was great and really feel good. All the staff were so welcoming & friendly and we were even given a complementary...
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Dear Wise1_12
Thank you for your kind comments and a belated Happy Birthday from myself. I will share your remarks with the team, which I know they will appreciate. Please except my apologise with regard to your breakfast order, this is not the standard that we aspire to and I will investigate this with relevant department.
Once again thank you....
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We stayed at this hotel for a family wedding and wedding party. Although we didn't get to see all the facilities, the view and outside was brilliant. Entertainment was hired.
The rooms were just right. No mess, everything was clean. There were no noise outside if you closed the windows.
I would go again.
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Dear wewenttotenerife201
I'm pleased you enjoyed the event at the hotel and I thank you for the kind remarks, which I will pass on to the team.
We to hope to see you again one day.
Kind regards
Mike Evans
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We had a long weekend here and couldn't fault this hotel. The staff were wonderful; excellent food; a great gym and pool; rooms spacious, well equipped and very clean and comfortable. Lots to do out and about. I would highly recommend this hotel.
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Dear Captainmoosehead
Thank you for your comments, they are very much appreciated. I will be sure to share them with my team. I look forward to welcoming you back to the hotel in the not to distant future.
Once again, many thanks
Mike Evans
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We stayed in The Cambridge Belfry during the half term holiday earlier this year. The staff were very warm and freindly, we were allowed to bring our small yorkshire terrier with us who had just gotten over a large operation on his spine (more like a teddy bear, no fuss from him). This was very nice and we were put...
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Dear Beayaya
Many thanks for your kind remarks, I am pleased that you found the staff and our facilities enjoyable. With regard to the sat nav directions, I will investigate this further, as it appears that some systems struggle and other don't but I need to take advise as to why this might be.
Kind regards
Mike Evans
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Lovely experience and topped off with lovely service especially jamie in the restsurant ..
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Dear Denisered
Many thanks for your kind comment, I will make sure to share them with Jamie.
We look forward to welcoming you back soon.
Kind regards
Mike Evans
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We arrived on Friday afternoon for a long weekend break as part of a function on Saturday evening. Check in went very smoothly and we were informed that some of our party had already arrived and were awaiting us in the bar area which was very useful. The bedroom was very nice and the corner shower as well as bath...
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Dear Mouse010
Thank you for your kind comments, I will be sure to pass them on to the relevant team members.
I'm also pleased to note that you were offered light refresh, while waiting for a table at breakfast. It was certainly a late night for many and as a consequence breakfast was very busy later on in the service...
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Stayed overnight as we were attending a dinner function at the hotel. Our room was comfortable and clean, bathroom was the same. We enjoyed our dinner function and woke, jaded, the following morning to find a very reasonable breakfast spread.
I did note one schoolboy error - we attended the bar after our function, along with two hen nights, one...
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Dear Ernst_Blofeld
Many thanks for your comments, I'm pleased that you enjoyed your time with us here at the hotel. Your comments about the bar are duly noted. We did in fact have function bars in most of the rooms but it appears many preferred the main bar and we will keep an eye on this for future events.
Kind...
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I remember the belfry when it opened, it seems over the years ther has been no effort to maintain it, the pool area and bar many bulbs are broken and go unreplaced, the changing rooms have broken lockers and tiles have fallen off the walls. The impulse shower is broken, and the paint is peeling off the walls. Tired and...
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Dear LordLukethe3rd
Thank you for leaving your comments. I am sorry to here your latest visit to The Cambridge Belfry has not met with your previous experiences. The Impulse shower in the Leisure area is currently under refurbishment. I will share your other comments with our maintenance manager. If you would like to discuss this any further then please contact...
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