Kingwood has few things going for it. The new wing is very nice and has a good view of the river. The glass bay is nice as a seat. The car park is very convenient, safe and easy access. However the lobby during the 2 nights stay had a dank smell that should have been cleared up. Never tried the... More

We stay in Sibu fairly often. The popular Kingwood Hotel may be only an average property, but the review title still stands - esp if you have a car and are looking at value for money. Kingwood has a good secure carpark. By comparison, Tahnamas is classier, has a better cafe and is a bit more central, but parking is... More

Check in to this hotel 27.2.2013 for 4 nights. First stay in this so-called four star hotel，receptionist and housekeeping staff are not friendly and impatience, no greeting and no smile. They need a lot of improvement on thier customer service. Location and rooms are satisfactory：）

Its new, clean and nicely done. with city view and river view to feast your eye - New wing Its old, but clean and cheaper than the new wing - Old wing Nothing to complain, its good in every aspect except its slight inconvenient when it comes to distance. Always book early to avoid disappointment. Reservation department people isin't friendly... More

I was a guest here, but will never come back here anymore because the customer service is over lousy. just when i went to reception ask for help to transfer over our luggage the receptionist seem not happy at 1st i was asking for a trolley, then i was standing in front of the reception for a few minute and... More

My favorite city in Sarawak is Sibu and my favorite hotel is the Kingwood. The hotel is a ten minute walk from the ferry terminal and a ten to fifteen minute walk to the night market. The hotel is on the banks of the Rajang River. My room had a great view. The staff is welcoming and professional. The room... More

Some recent reviews of the Kingwood have been quite negative. I first stayed here ten years ago and enjoyed it. I spent three nights here in January on a family visit to Sibu. I stayed in the new wing on a high floor overlooking the river. I have no complaints about the room or service. The front desk was helpful... More

First impressions of this hotel were good. However upon staying in this hotel I was quite disappointed. Front desk services were not polite and upon arrival took their time to even offer their services. Room service and cleaning staff were really rude. Staying in the hotel with family, called room service asking for extra towels and their reply was due... More

It was lucky that the room is really value for the price orelse we don't bother to check in to this hotel again due to the poor front office service that had put us waited for 10 minutes and don't bother say hi to us although there wasn't any other guest except us.