It left the Four Seasons system this year. It seems to be striving to extend the traditional Japanese hospitality in dealing with its guests. I think that is for the better. It continues to be an excellent hotel. There are several excellent restaurants in the Chinzanso complex.(The hotel is next to facilities that cater to wedding and other functions.) Four... More

This is a wonderful hotel, with excellent accommodation in rooms that are spacious by any standards but especially for Tokyo, and fantastic service. The airline had lost my luggage somewhere between Dallas and Chicago, and I'd had to travel on without it: the concierge went to great lengths to assist in having it delivered to my room, making numerous phone... More

We used a Travelzoo voucher for a 3 night stay here and it was an amazing end to our holiday. We got the room for a fraction of the full cost and in fact it was the cheapest place we stayed in our whole Japan trip. The hotel was immaculately clean and the staff were attentive and friendly. The best... More

My husband found this hotel, reading reviews on 5 star hotels in Tokyo. I, honesty, was not very happy that he changed our hotel reservations and booked 2 nights in this hotel. We were informed that the hotel was not close to an underground station, and the best thing was to take a taxi. Which we did. Check-in and luggage... More

After six visits to Japan over the last 15 years I was ready to try a five star hotel, and when the Travelzoo deal showed up in September of 2012 we jumped on the offer. Hotel Chinzanso Tokyo is set on a hillside that was called Camelia Hill until 1878 when prince Aritomo Yamagata purchased it and named it Chinzanso.... More

This used to be a 4 seasons hotel for 20 years and the contract expired and not renewed. From a service perspective, it does not need to be a 4 Seasons. Service is impeccable. I went with my family and while a visit to the garden and the soba restaurant is a must that is a one day activity at... More

Stayed here for 3 nights in a King Superior Room. We arrived via Mejiro JR station and took a taxi which cost JPY980 to the hotel. You could also take a bus for JPY200 from across the road heading right from the entrance of Mejiro station. It is about 10 mins, dropping you across the road from the hotel, along... More

Great hotel, the location is probably the least attractive thing about this hotel. Hotel is a short stroll to the closest metro station which is fine. But if you wanting to duck back for a quick rest or drop off your shopping, it can be an issue due to logistical reasons. Very nice staff, it was a relatively easy check... More

We stayed at this hotel in Feb 2013 for 3 nights. We had been here 5 years earlier, when it was still the Four Seasons; on Jan 1, 2013 it rebranded as the Hotel Chinzanso. This hotel is absolutely luxurious and has a superb staff - and I use that word to compare this hotel's staff to the typically-excellent Japanese... More