I have spent much time in Japan over the last 20 years on business related issues . Much of this time spent in Tokyo . Over this time I have stayed in a number of hotels in Tokyo - some good , some not so good . None of them however particularly memorable - with the exception of the New... More

We stayed at the New Otani Hotel - The Main from June 6, 2013 to June 9, 2013. I wasn't sure what to expect as it seemed like two hotels in one. However, the service was excellent. The staff was super polite and very helpful. The room on the 10th floor was spacious and very comfortable for both of us.... More

One of the most well appointed hotels in Tokyo in the Akasaka area, well connected with trains and subways. This hotel has a wonderful Japanese garden which itself is a fantastic tourist attraction. With large lobby and a wonderful Tower and Main wing, this hotel truly delivers to the expectation of a 5 star property. The staff is as usual... More

We got a few good nights' sleep here and didn't pay too much (thanks, devalued yen!). But what I remember most about the New Otani is what a sad, dated hotel complex this is. The "Main" Tower was built in 1964 and I LOVE that time period architecturally. I think this place was a stunner back then. It's been selectively... More

We stayed at the Executive Floor. Room is decent size with small bathroom and basic facilities. the floor has been recently renovated. The price is VERY high for what you get. The executive lounge is small and you have to pay to bring any guest. they serve only pistachio and potato chips. for one hour per day they can stretch... More

I have stayed at this hotel a number of times over the past 20 years and it combines excellent location, beautiful gardens, wide array of restaurants and excellent service. The rooms, however, in both the main building and the Garden Court building are a bit small and a little dated would be my only complaint. Still, it is an oasis... More

I have stayed at the New Otani for years and this was a nice stay. I'm a member of the New Otani Club and suggest those who visit frequently to join for a faster check in and other benefits. The Main was a great stay. Great room and great Shiseido bathroom amenities. If you love to work out, well, welcome... More

Seriously in need of a refurbishment ~ seems there have been no changes since the days of Tiger Tanaka. Stayed in the garden tower which is newer apparently. The room was a good size and the bed was great. However the bathroom still had that plastic Japanese hotel kit feel about it and the carpet had seen much better days.... More

We recently stayed at this hotel when we were all in Tokyo and were very pleased. We live in the USA and travelled with our three kids (5, 8 and 11 yrs old). Toshi, the very polite manager, noted that we were booked to stay in the hotel for seven nights. He took the initiative and contacted us, and asked... More