This was our second stay here and the staff are all friendly and helpful,nothing is too much trouble. They stored some luggage for two weeks while we went elsewhere. We ate at Jonathons across the road which has western and japanese meals and reasonably priced, but we also ate at the many restaurants around and the food is amazing. Centrally... More

We had a triple room, which provided 2 twins (we now realize Japanese twin beds could sleep 2), and a sofa bed. We were a family of 4. For Japan the room was spacious enough for us, very clean and comfortable. We had no problem with room temperature as other reviewers had commented on, and the room was a perfect... More

The location is great, pretty central and direct access from the airport by the airport shuttle. The staff is very friendly and always helpful. The food is great, especially the underground restaurant. However, as I stayed there more than a week, i would have welcomed a gym a swimming pool and a wider variety of international TV channels. More

Spent several days here on business, my first trip to Asia. The hotel is easy to access from the airport by bus. The staff is very nice and friendly. The food was very good - we ate all meals in the hotel because of the meeting - a variety of western and japanese food. The rooms are a bit on... More

Enjoyed my stay here fine. The location is great for short walks or long runs through the neighboring parks and palace gardens, as well as some nearby shopping/dining options, though for the most part it is immediately in a business area. Staff was incredibly friendly. Restaurant breakfast was mediocre. Dinner better, included various good japanese options, but was expensive. Lack... More

Stayed here as part of a tour package to visit Tokyo. The hotel lobby and restaurants are obviously where all the renovation money goes, because the room left MUCH to be desired. A lot of hard work has gone into getting the smell of cigarette smoke out of the "non-smoking" rooms, but it's not gone yet, and certainly not from... More

I am familiar with Tokyo and have stayed at various hotels. If you are not going to be staying in your room much and not looking for luxuries such as swimming pool, spa,gym etc. This is a good choice! Rooms are simple yet accomodating. Staff is great and hotel has cafe, restaurants etc. Also Starbucks, postoffice, convenience stores etc with... More

Great business hotel, wonderful staff, perfect location. Walking distance to subway stations. My room had a view of Mount Fuji ..it was my lucky day I guess. Nearby is the Imperial Palace and its public gardens, so you can actually jog or just go for a walk . The famous Yasikuni shrine is just around the corner. There are many... More

Stayed here on a business trip for several nights and found, certainly for the 'day off' I had for sightseeing, the location to be very good. A very short walk from the Kudanshita metro station and within short walking distance of the Yasukini shrine and around 20-30 minutes from the Akihabra electronics shopping complex and the Imperial Palace & Gardens.... More