I stayed in a single annex room. The room is very small. Carpet was really realy dirty. Bathroom has minimum amenities and bath products. Good point: The bed was comfortable. The lobby has sofas that look so dirty you don't want sit down. The same goes for their bar (or what they call a bar). Breakfast is horrible but free... More

I cannot say enough about the Granbell hotel in Shibuya. For those thinking of staying at this establishment I will list out both pros and cons Pros: 2 minute walk from Shibuya train station (west exit) Hotel Staff willing to go the extra mile to serve you with the upmost respect. Rooms are immaculate. (It was noted cleaning staff even... More

Only 5 mins- walk away from the Shibuya JR stations & all the popular shopping area! My family ( 2 children and my husband) stayed at the Premiere Twin Room for 4 nights and it was such a great stay! The rooms are very neat, clean and someway modern. Its not as fancy as 4 seasons but it surely worth... More

I stayed for 2 nights in the Comfort room. I arrived about 1.30pm and were unable to check in until 2pm. The staff suggested that I leave my luggage with them and have lunch at Shibuya. The hotel is at a good location with 5 mins walk to Shibuya crossing and JR / Metro. The room size is comfortable and... More

We stayed here for altogether 9 days on our roundtrip in Japan . Tokyo was our favoriter and we ended up booking more night here than we had initially. It is so convenient! Close to everything but still a quieter neighbourhood , even though its literally 2 mins from the shibuya station and the great crossing. The hotel itself is... More

Though my friend and I only stayed for 3 nights at the hotel we had amazing service from the Shibuya Granbell team. The hotel's description of how to locate the hotel from JR Shibuya Station was great!! We chose the single rooms each and was very satisfied. Our rooms were so immaculately clean, spacious for what we were expecting and... More

We spent 3 nights while visiting Tokyo. The hotel is perfectly located, 5 minutes walking from Shibuya main shopping area, undreground station and the famous crossing. It is situated in a quiet area with plenty of small restaurants / bars around. The bedroom is quite good in size, comfortable bed, the bathroom is well equipped and very clean, there is... More

This is a Japanese "business hotel" so I didn't have high expectations for my stay at Granbell. I checked in really late at night, close to midnight and the process was a breeze. I actually arrived in Tokyo a few days before checking-in, and I left my huge suitcase with them. When I was checking-in, the front desk mentioned that... More

The Shibuya Granbell hotel is a pretentious “boutique” hotel which is well past its design sell by date. We should have realised this from the lobby which, when we found it, was scruffy, with grubby, grey, sagging sofas and a wooden floor which looked as if it had never been washed or polished. Whilst the location was great, it was... More