My wife and I spent 2 nights at The Passage House Hotel under what seemed a good value deal, involving room, breakfast and dinner, obtained via Moneysupermarket. It was a miserable experience. We paid extra to upgrade to a room on the second (top) floor, with a balconey and a view over the Teign estuary. We discovered 2 things:- a)... More

me , the wife, our two children( twins aged 27 ) , my mother( 81) ,stepfather(87) & toby(5weeks) went to the passage house for lunch.i thought long and hard about where to go as i don't see my parents very often. What a great choice! The weather was great as was the service. The six of us all ordered diferent... More

Another Groupon deal. When we booked all good dates had gone but were offered the 'penthouse' with a corner bath for an extra £60 for two nights. Neither description was accurate, but did enjoy our stay in the' Swan' room with balcony. (Adjoining door allowed annoying noise thru'). Good location to see south Devon and all that glorious countryside. Wonderful... More

Stayed at the hotel as part of a Groupon deal. The deal itself was very good indeed, the equivalent of £30 each per night, including a two course meal one night and breakfasts both days. The room was large and comfortable (bed a little too soft and we had twin that we were told to push together as they were... More

Poor reception on arrival. Rooms muddled Food mediocre To cap it all off a lot of noise from the bar which no one seemed able to do anything about. The choir were rude and inconsiderate and the hotel totally useless about taking control of the noise. No consideration of other guests whatsoever. More

Stayed with a groupon voucher. The upgrade was not as good as the Tiverton hotel.We thought that Best Western hotels were very alike but this is not the case. So disappointed. The staff could have been more attentive, but were quite friendly. Food was good, rooms were clean, but sadly will not be returning. More

We stayed in the Nrth Lodge which had large rooms, clean and very comfortable beds. We didn't book breakfast as we wanted to get up in our own time. Lovely lounges (but unfortunatley no newspapers for guests to browse). Easy parking. Lovely views. O.K. ish beer in the pub (not brilliantly kept - def. could do better) but a fabulous... More

We went on a groupon deal so it was a great value ,We were put in north block so had to walk to main building for meals or to use the swiming pool .at the height of summer this would be okay but in rainy season not so good.also the internet was not working in the north lodge so we... More

I have stayed here several times on business, when working in Newton Abbot. I have also stayed at the Queens in the town centre. The Passage House is a bit remote, but everything is here. If I were staying here for more than a week at a time I would look for somewhere else, just for a change, but it's... More