Really pleased with our stay here! Staff were all nice, hotel mgr especially helpful-such a hard worker too! Room great! Nice sized with 2 good beds. All clean. Bathrooms in process of being upgraded but plenty of hot water. Nice TVs! Breakfast was varied/plentiful and cooked well- nice dining room! Hotel is ideal for m5 or m4, Bristol et al.... More

Booked for a colleague of mine, was apprehensive due to earlier reviews but from feedback given feel that they dont do hotel justice, price perfect and room cleanand nice, nothing more wanted nothing more needed, More

On arriving at this hotel i checked in and was issued my room key when i entered the room it had not been made up from the previous occupants. I informed reception who gave me another room so not a problem until i entered this room ( No 15) The carpet was absolutley disgusting almost to the point of being... More

So, having read the reviews (after booking) - expectations were low - but what a surprise! Ok rooms are dated .... but very clean. Staff exceptional - Pleasent, helpfull and friendly (thanks Tanya & Lynn), a more personal touch than perhaps a larger "chain". Food is good and at a reasonable price with a wide choice to suit most guests.... More

This is on the main road but with so many main roads nearby it can be difficult to locate---simply put, you will need an updated sat- nav !! Plenty convenient parking, I had a great bed, the shower unit was faulty,breakfast was quite good. note:check in, bedroom, car were all close by and that is what I call convenient. It... More

My partner and I stayed here for 4 nights as we were in the process of moving home and it was in a convenient location for us. Yes, the decor is old-fashioned but this didn't bother us - everything was working as it should ;TV, shower etc. When we arrived the heating had gone on one side of the hotel... More

Here on business and admittedly I left it late. Lodge on the park, Aztec, Hilton and grange all full, so this was my nearest option. Room is freezing, Decor 70's, carpets threadbare, hairdryer a waste of time. To be fair the receptionist was really nice, but honestly, this hotel should never be used, there has to be some decent b&bs... More

I was booked in to here by my company but once I got to the room I refused to stay in it. The signs were there as the vestibule and the reception stunk, the corridors and room were not much better but they had tried to mask the smell in room 45 with some sort of pongy deodoriser. The room... More

Negative Points: As soon as i walked into the hotel it reminded me of an old people's home, very dated Tv remote didn't work properly , the buttons worked intermittently Worst shower ive ever used, no power and hard to get the right temperature No lifts (Or if there was, we weren't informed/it wasn't obvious) Positive Points: Comfortable bed Shower/Body... More