Generally a beautiful place with friendly and helpful staff. The General Manager displayed the most appalling customer service skills I have ever witnessed. She was impolite, verbally sharp and physically domineering. She demonstrated poor insight into her lack of verbal and non-verbal communication skills. Drinks prices were predictably extortionate, at over £5 for a gin and tonic. The showers did... More

I stayed here for business and would go back again if I was in the area. I arrived in the evening and enjoyed a drink on the terrace, given to me by a nice bartender, and a wander round the grounds. I had a room in the main house, the room was large with a good size, comfortable bed, TV... More

Went for afternoon tea with my husband ,the hotel and surroundings are lovely can understand why people want to get married there. Staff were helpful and friendly the tea was nice with good sandwiches and scones but oh dear the cakes! two tiny pieces of plain chocolate cake and two extra tiny pieces of what I can only describe as... More

£140 a night charge for every little thing we had a wedding there even charge us for fives coffees on top table the blond girl on reception was the most miserable and ignorant sod we had ever met give the job to someone who can greet people at £140 a night people should be welcomed with a smile not a... More

Stayed here for a night on 10th May for my brothers wedding and was extremely impressed. Firstly catering for a wedding with 100s of guests is not easy for any venue but these guys had it off to a tee... The food was excellent, the service was great really pleasant staff in fact I honestly don't know how they could... More

I have just stayed at Bagden Hall as part of a wedding party.... I paid £110.00 for a double room in the "lakeside lodge".... Sorry to say it was more "Travel Lodge." The room was very basic with not all that much room to spare.... The bathroom was really basic and we couldn't get the shower to work formore than... More

We went on a Virgin voucher for afternoon tea. We were ushered into Bagden Hall's very formal 'old school' dining room to the tune of a guitar CD which kept sticking. The staff were all lovely and the afternoon tea was served on a two tier cake stand. We were told that the 'delux' afternoon tea was deluxe because it... More

From booking a table and rooms for a special birthday through to check out the morning after we were very well looked after and made to feel 'special'. Restaurant was good, service very good and food well cooked and presented. Lovely bedroom, comfortable and very clean. Son and daughter-in- law to be have since booked the hotel as a wedding... More

Visited Bagden Lodge for my sister-in-law's birthday. The venue was brilliant, and the room was amazing. We had a huge table to fit all 7 of us, and we didnt feel the slightest bit cramped. The food was brilliant, with gorgeous cakes and scones, but the best part of the visit had to be the staff. They were brilliant. Nothing... More