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BEST WESTERN Old Mill Hotel, Ramsbottom

3.0 of 5
Springwood Street, Ramsbottom BL0 9DS, England
Hotel amenities
BEST WESTERN Old Mill Hotel, Ramsbottom
Ranked #1 of 2 hotels in Ramsbottom
4.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    16
    17
    9
    2
    4
Date Rating
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 May 2012 NEW

Stayed here after a wedding the room was clean and comfortable but was unbearably warm the radiator in the bathroom was on full blast constantly tried to turn it down but the thermostat didn't work! so we had to have the window open fully the whole stay. We didn't have breakfast as it was £13.95 per person which is extortionate... More

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General Manager, Manager at BEST WESTERN Old Mill Hotel, Ramsbottom, responded to this review
24 May 2012

Dear Customer, I am very sorry to hear that you felt your stay at the Best Western Old Mill Hotel wasn't of the highest standards, for which we can only apologise for. Due to your helpful review it enables us to strive to the highest possible standards. We hope to see you again in the near future to give us... More

cambridge
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 21 May 2012 NEW

We stayed here so we could bring our dogs along to a family do. We arrived late and the place was very shut down but upon finding a vv helpful duty manager we checked in and got our luggage and pugs upstairs. There was no food to be had but the helpful manager gave us tae away details and we... More

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General Manager, Manager at BEST WESTERN Old Mill Hotel, Ramsbottom, responded to this review
24 May 2012

Dear Customer, I would like to start by thanking you for taking the time to write a review of the Best Western Old Mill Hotel and i am glad that you enjoyed your stay with us and that you found the Duty Manager to be helpful as we like to pride ourselves on our friendly and helpful staff. I hope... More

Rotherfield, East Sussex
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2012

I spent 2 nights here and was cross with myself for not making use of the pool & spa facilities until the last night! THe room was clean and comfortable but I wasn't sure on the bath! Breakfast was dissapointing, the sausages were not very nice at all. Staff were all helpful and friendly. More

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General Manager, Manager at BEST WESTERN Old Mill Hotel, Ramsbottom, responded to this review
21 May 2012

Dear Customer, I am glad you enjoyed your stay at the Old Mill Hotel and Leisure Club and that you found the staff to be helpful and friendly which is what we pride ourselves on. I am sorry that you found the sausages to be not of a good standard, we are currently looking into speaking with our suppliers regarding... More

Gloucester
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 18 April 2012

Ive been staying in the old mill for many years now. Recently updated - rooms now very good standard. Hotel has pool, gym and spa - as a business traveller I dont use but may be one day. Excellent night porters too - always great to chat too when youve been out Only down side is walls are a bit... More

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General Manager, Manager at BEST WESTERN Old Mill Hotel, Ramsbottom, responded to this review
19 April 2012

Dear Customer, I would like to firstly thank you for such a kind review of our hotel. I am glad to hear you enjoy your stays with us and that you feel the rooms are of a good standard. Hopefully you will be able to stay with us sometime that is not due to business so that you are able... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2012

We stayed here for two nights over Easter. After reading some reviews, we decided they must have stayed in a different hotel!! Staff were polite, helpful and cheerful, even recommending other eating places in the surrounding area. The room was well appointed and very clean, but would have liked a kingsize bed, but the one we had was very comfortable.... More

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General Manager, Manager at BEST WESTERN Old Mill Hotel, Ramsbottom, responded to this review
11 April 2012

Dear customer, I would like to thank you for such a kind review of our hotel. I am glad that you enjoyed your easter break with us. We look forward to welcoming you to our hotel again. Kind regards, Vicky Mcleod More

Henley-on-Thames, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 April 2012

A small unpretentious hotel in a beautiful setting, well the sun was shining and it was incredibly warm for March. We stayed for only one night to attend a party nearby so did not eat. The only room available was a standard room but it was a good size and clean. The hotel had a small pool which did not... More

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General Manager, Manager at BEST WESTERN Old Mill Hotel, Ramsbottom, responded to this review
6 April 2012

Dear Customer, I am glad to hear that you enjoyed your stay with us and that you will stay with us again and hopefully next time you will get chance to sample our restaurant and the leisure facilities. Warm regards, Vicky Mcleod More

guernsey
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 April 2012

We stayed there on business Aug. 10 and have very good memories. Quite surprised to read some of the negative comments. O. K. It is not 5star and has no lift, but that is as bad as it got for us. It's a bit tricky to find and surprise surprise it looks like an old mill when you get there.... More

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General Manager, Manager at BEST WESTERN Old Mill Hotel, Ramsbottom, responded to this review
6 April 2012

Dear Customer, I would like to start by thanking you for taking the time to complete the survey and for such a kind review of the hotel. We are pleased that you found the service and friendliness of the staff to be at a high level and that you enjoyed the food. We hope to see you again. Warm regards,... More

Bedford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 April 2012

We stayed four nights in this hotel and were pleased with the standard and the stay. The staff are polite, efficient, friendly and unobtrusive. The hotel is clean, warm and comfortable. A plus is the free access for guests to a comprehensive fitness suite with a decently sized swimming pool, jaccuzi,sauna and steam room. also a gymnasium. Worth noting that... More

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General Manager, Manager at BEST WESTERN Old Mill Hotel, Ramsbottom, responded to this review
6 April 2012

Dear Customer, I would like to thank you for such a wonderful review of our hotel. I am glad you enjoyed your stay with us and that you found the breakfast to be of good quality and that you also enjoyed the leisure club facilities. I hope you will stay with us again. Kind Regards, Vicky Mcleod More

Braintree, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 26 March 2012

Last weekend we stayed for 2 nights in the Old Mill Hotel in Ramsbottom. We booked the hotel as it seemed to be part of the Best Western group which we like as it normally has a good standard. However, this hotel completely let us down. The whole place was filthy, dirty and in complete need of modernisation and refurbishment.... More

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General Manager, Manager at BEST WESTERN Old Mill Hotel, Ramsbottom, responded to this review
11 April 2012

Dear customer, I am sorry to hear that your stay with you was less that adequate. I have emailed you privately to hopefully rectify the situation. Kind regards, Vicky Mcleod More

StevenMilloy
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 19 March 2012

My partner and I booked two nights in this hotel so that we could attend a wedding which was also held in the hotel. Check-in was fairly quickly dealt with and our request to be accommodated in a quiet area of the hotel was granted. The hotel did an excellent job of the wedding and nothing seemed to be too... More

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General Manager, Manager at BEST WESTERN Old Mill Hotel, Ramsbottom, responded to this review
6 April 2012

Dear Customer, I would like to thank you for review of the hotel. I am pleased that you enjoyed your stay with us and that you found the food of good quality and high standard. I am sorry that you had difficulty with the wi-fi connection in your room and the problem has since been resolved and we now have... More

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Additional Information about BEST WESTERN Old Mill Hotel, Ramsbottom

Springwood Street, Ramsbottom BL0 9DS, England
Price range (per night):* S$96 - 158

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BEST WESTERN Old Mill Hotel, Ramsbottom
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