We were booked into this hotel for 4 nights. The main house is lovely, with great facilities. The other buildings also have nice facilities.The staff are very friendly and attentive to any issues. The beds are very comfortable, esp in the main house - wow - most comfortable bed ever!! There's plenty of hot water and the rooms are nice...
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Hi Jo
Thank you for your review, we're so pleased you enjoyed your stay with us recently. The scenery is particualry lovely at the moment as the rhododendrons are out and thanks to the rain in April everything is very lush and green! I do hope next time you're in our neck of the woods you'll come and stay again....
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De Vere Warbrook House and Grange is set in a lovely parkland location complete with a Versailles style canal (De Vere's own description), cows (in neighbouring field) and Deer.
Rooms, facilities and service are all consistent with a 3 star hotel.
Our room included:
- Tea / coffee making facilities, although no none black tea / coffee options provided (e.g....
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Dear Andrew
Thank you for sharing your feedback with everyone on TripAdvisor. I can see from your profile that you are a well travelled member so your positive comments mean all the more to us. It is true that we don't offer herbal teas in the rooms but these are all available on our coffee points -so next time feel...
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We opted to stay here whilst attending an event that was being held locally and were not disappointed. We stayed in the Grange which is a short stroll away from the Hotel through pretty gardens. Our room was clean, modern and had all basic amenities that included tea making facilities, iron plus board, hairdryer and safe. The bed was a...
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Dear Guest
Thank you for posting your review on Tripadvisor. I am delighted to say that we have a dded a further five king sized beds to the Grange so please do not hesitate to request a rooms with a king sized bed in future as we have more than ever. The planes you heard would most likely have been...
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Incredibly small rook however it was nicely furnished. Bathroom had nice fittings. Bath was tiny. Shower was very good.
Bed was very short and a bit hard.Pillows were lovely and loads of them!
Hotel is located in a very beautiful and peaceful spot.
Free coffee and cookies were available in the lounge area. Very nice.
Evening meal was very expensive...
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Dear Guest
Thank you for taking the time to review your stay at Warbrook House and Grange. I am sorry that you felt that Warbrook was disappointing, yet describe the room as nicely furnished with a well fitted bathroom and a good shower, located in a very beautiful and peaceful spot. I am at a loss to explain the shortness...
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Attended a wedding at the Warbrook and stayed overnight. Beautiful house and grounds. The staff were very friendly, accomodating and made a very enjoyable stay. Wedding was very well organised adn extremely personal. The wedding breakfast was probably the best I had received and some of the best catering I have seen for a large group.
Room was small but...
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Thank you so much for your kind words. We host many weddings each year and our one aim above everything else is to ensure that it is unique and personal for the couple whose special day it was. I am delighted to read that you felt we achieved this for your friends and family.
Kind regards
Gillian Roe
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My husband an I stayed from the Tuesday until the Friday.At first the room we were given was a queen size bed ,but after pointing out that I requested a King size ,our room was changed without any problems.We stayed in the Main House ,Room 36.
Beautiful views across the grounds,beautiful high ceilings in the room and a lovely ornate...
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Dear Ruth
Thank you for taking the time to share your great feedback with the Tripadvisor community. I remember meeting you at the desk and may I say I was really grateful that you brought the room allocation to our attention, as this allowed us to make immediate amends and all too often this is denied us. I am delgihted...
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We stayed here for a friends wedding recently and the ground and hotel are beautiful. We really enjoyed our stay here. The staff were helpful and friendly. Lovely breakfast in the morning. Would definitely stay here again.
Dear Guest
Thank you for the kind words. I am delighted you enjoyed your stay and the wedding at Warbrook. it's greta to read that you would stay again with us!
Kind regards
Gillian Roe
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I am normally a big fan of De Vere venues - they sell off surplus rooms at low prices but you still get the use of the facilities and (normally) a great breakfast. However Warbrook House was a big let down, even at this price:
Room 17 is right over the extractor fan for the kitchen which was very noisy...
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Dear Mr Webster
I am so sorry that your stay with us a couple of weeks ago did not live up to the experiences you have had with De Vere Venues previously. I have asked the maintenance engineer to have a look at making the heating controls accessible in that room as they are behind radiator pannelling currently. Breakfast should...
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My husband and I recently attended a wedding at Warbrook House and found it to be comfortable for a night away. The room was small but perfectly formed, and was surprisingly quiet despite being so close to the bar. The only noise issue occurred at 3:42am when I was awakened by what sounded like someone wheeling bins out to the...
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Dear Guest
Thank you for sharing your positive feedback with the Tripadvisor community. However, I am sorry that the bar team disturbed your sleep when taking out the rubbish at the end of the night, I have shared this feedback with the manager responsible as we clearly need to review the times and procedures in place to carry out this...
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I had a school reunion to go to on 31/3/2012 and we thought we would go somewhere nice to stay over. I looked at Laterooms and got a room at this hotel and with the rating and the picture, I expected to have a really lovely room in a posh hotel. We were stuck in something called 'the Grange' which...
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Dear Guest
Thank you for sharing your feedback on your recent stay at Warbrook. First and foremost I am deeply embarrassed that we failed to clean the bathroom properly before you checked intothe room, I am so sorry. This is unacceptable and your feedback as been shared with the head housekeeper. I have asked the maintenance engineer to check the...
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