My husband and I were in the area due to family circumstances, the staff were very friendly, helpful, and went out of there way to help, food was excellent, room could've done with a facelift but very clean and comfortable. I would recommend this hotel.
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First let me say how sad I am to write this negative review. We last visited this restaurant about three years ago and it was a great night with great food and great service. How times have changed. Our friends who were celebrating a special anniversary booked this table on Saturday 12th May. Once seated we were told that there...
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Firstly, unless you have a car this hotel is hard to get to!! We got the bus from Glasgow and it's almost in the middle of nowhere and buses are scarce! Also, if you're looking for anything to do round about the hotel you NEED a car! So the actual hotel was really really nice, we got a wee deal...
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Dear Mikey_n_Klee,
I was grateful to read your review on your recent stay at the Kirkhouse Inn. Being located only 12 miles from the City Centre we are indeed situated out in the countryside and our bus service is once every hour to the City from the bus stop located outside the Inn.
Yusef is the Turkish waiter that you...
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Stayed here on Saturday 21st April. Room booked was a double but had a 3rd bed in it so felt cramped. Bathroom and bedroom both clean but very tired. Breakfast nice and staff very friendly. Room was noisey over the kitchen, loud whiring noise asked for a change but no doubles left - we were assured that the fans would...
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Dear Jo48Manchester,
Thank you for your review on your stay at the Kirkhouse last weekend. It was informative and upon investigation I have personally looked at the room you stayed in and agree upon it being tired.
We already have put a plan in place to make the necessary improvements and am sorry to note that the team put the...
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We recently stayed at the Kirkstyle and enjoyed the hotel and location - for us it was a simple weekend without Gym or fancy clothes but somewhere we could walk and still enjoy decent food.
Hotel is in ok condition - clean with friendly young staff
Very much bar type meals even in restaurant -but well cooked well presented plain...
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Dear Matt stewart,
Many thanks for your review on your recent stay at the Kirkhouse Inn. It is ideally located for going walks along the west highland way, local walk and cycle paths and the campsie hills.
We value all the feedback we receive and are grateful to note comments on our rooms and food offerings.
We are putting together...
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After reading many of the negative views, I wasn't really expecting anything special from the experience at Kirkhouse Inn. We had purchased a voucher prior to reading the other views, and the staff member was very discreet in asking for this. I was surprised by the overall service and quality of the food. Hopefully the staff are aware of the...
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Dear Ann 1830,
The team at the Kirkhouse Inn are delighted to note that you had an enjoyable afternoon tea and that we surprised you with our quality of food and service.
We have been putting new training procedures in place along with listening and reacting to our customers feedback to allow us to make the necessary improvements needed.
Should...
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We stayed at the Kirkhouse Inn for a week while our home was undergoing repairs.
The staff was fantastic to us and very friendly. The quality of the food was fantastic!
The only comment I have is that the rooms could do with some revamping. Over all very happy with our stay at the Kirkhouse. Thanks to all the staff...
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Dear Don 1978,
Many thanks for the review on Trip Advisor based on your week's stay at the Kirkhouse Inn.
We are delighted that you enjoyed your stay and hope that it was comfortable and accommodating while you had work undertaken on your home.
Feedback on our rooms assists us in putting our refurbishment programme together and we are delighted...
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We stopped by here today for the advertised carvery lunch,and 6 hours later are still regretting it.
The meat was a choice of Ham...tasteless and chewy. Roast lamb..just acceptable ,or Roast beef,which was tough and looked more like shoulder steak than prime roast.
The vegetables were all on the rare side of Al Dente.Several of our party left the meal...
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Dear Ocean Dream 75,
I was sorry to read of your disappointment with our Sunday Carvery at the Kirkhouse Inn and wish to inform you that we have taken note of your feedback.
We have only just brought back the Sunday Carvery to the Kirkhouse Inn and it is proving popular, though we are always seeking to improve and therefore...
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Went to Kirkhouse Inn for an afternoon Moet champagne tea and was very disappointed!! Prior to going i contacted them to ask how much Moet per person we would recieve as the Kirkhouse Inn is in the middle of the countryside. We were told it would be a mini bottle of Moet & Chandon Champagne each which would be equal...
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Dear Goldenday_Haters,
Thank you for your review that reflects your disappointment with the afternoon tea for two that you received.
Upon investigation of your review, indeed our team unforunately had not chilled enough of our small Moet bottles for the afternoon tea's booked due to a busy Easter Monday the day before. The team had indeed opened a large bottle...
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Had lunch here as we were staying overnight in a nearby hotel and wanted to try somewhere else locally. We could have eaten in the restaurant which looked lovely but chose to eat in the bar area as the football was on. The food and service was excellent , all staff we encountered werevery friendly and helpful and we will...
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Dear Habbie10_10,
Many thanks for your review on the Kirkhouse Inn based on your recent visit.
As a team we were delighted to note that our food and service was deemed excellent and we do hope that should you be visiting again soon that you choose to try our restaurant and bar.
We do have 15 rooms at the Inn...
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255 Reviews
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101 Reviews
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