This is my second time staying at the La Neige Higashikan of Hakuba. Both occasions are for my ski holidays. The hotel location is walking distance to the Sakka lifts and you can essentially ski down the paths and walk back to the hotel, close to ski-in, ski-out. The deco is warm and european, with a medium sized sitting lounge... More

Indeed more European than those in Swiss or French Alps ski resort. Perfectly located in the middle of a quiet forest. Yet within a walking distance to major attractions such as ski lifts, hiking courses, cafes & restaurants. Rooms are as fancy as shown in the photos of the hotel website. My partner fell in love with the hotel instantly... More

Stayed at la neige with our 6 year old daughter over CNY. The hotel itself is very centrally located and it was lovely staying in one of their log cabins. What however will make us return and also rave about this hotel is the staff and the service. They are amazingly friendly, pro-actively sort your itinerary out, make restaurant bookings... More

The people at La Neige are so accommodating and welcoming as well as friendly, it is hard to put into words. Whilst the hotel could do with a little updating, this is discounted by how great the staff make the experience. We stayed for 7 nights skiing in Jan 12 and it was a great experience. From booking restaurants for... More

Convenient location with excellent ski shuttle service to all Happo One lifts. Comfortable room with Jacuzzi bath was a treat after a long day skiing. The French restaurant is superb as are all of the hotels staff. All in all an excellent winter holiday.

Great Hotel, comfy rooms, excellent service and really friendly staff who can't do enough for you and no problems with english. We stayed there in mid Jan and had great snow with some "pow". The La Neige Higashikan is in a good location and they drive you to the lifts at Happo One if you like, otherwise the shuttle bus... More

We are about to stay for our 3rd time at La Neige Higashikan. Eri Konda at the front desk attends to the guests' every need. She speaks perfect English. No carrying skis, boots and helmets. The storage room is at the entrance to the hotel. A hotel van takes you to and from the base of the mountain with no... More

We stayed at the La Neige from 14th Jan to the 23/01/11 and the hotel itself was very nice and the staff were exceptionally helpful and could not do enough for us. English wasn't a problem as there were sufficient staff who spoke well. The restaurant service was of a high standard and the meals presented well. The only drawback... More

Completely agree with the previous reviews - this is a fantastic hotel! The hotel itself is well maintain and the rooms are a decent size. The deco and outside of the hotel is reminiscent of a french ski chateau. Our room had a small annex/sitting area, which was nice for lounging at the end of the day, although the main... More