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Holiday Inn Express Hotel & Suites Byram

2.5 of 5
5569 I-55 South, Byram, MS 39272
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Holiday Inn Express Hotel & Suites Byram
Ranked #2 of 2 hotels in Byram
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19 reviews from our community

    Trip type
Traveller rating
    11
    3
    1
    1
    3
Date Rating
Lake Ozark, Missouri
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 May 2013

I booked here because I heard the property was fairly new. Area is nice with a reasonable amount of food and merchants in the immediate area. Unfortunately my room and parts of the hallway have a very unpleasant odor. My room has definitely been smoked in more than once, and has a musty, smoky, BO mix of odors that is... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Byram, responded to this review
20 May 2013

Dear OnTheRoadWarrior, Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, we truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 April 2013 via mobile

Staff is less than welcoming and friendly, actually they are just earning a check. This is the worst HEI I have stayed at. Rooms stunk, rented two, will never consider again. Stay away. Close breakfast early and gym has no working equipment. Junk!

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Byram, responded to this review
4 May 2013

Dear EliteTowingAustinTX, Thank you so much for your candid review of our hotel. I am deeply sorry for the unacceptable service you have received. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions... More

Dallas, Texas, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 29 March 2013 via mobile

I did not think much about the hard wired smoke detector hanging from the wall when I first came into the room but it was late last night. At 3:30 AM that smoke detector starts chirping like a low battery although it is hard wired. I call the front desk multiple times. No answer. I get dressed and come down... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Byram, responded to this review
15 April 2013

Dear TexasCyclist241, Thank you for taking the time to post a review of our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am very sorry that on this visit you found the room's amenities to be less than satisfactory. Your review will be used to consider upgrades needed and I... More

Louisiana
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 March 2013

We traveled to Jackson, MS and our visit required an overniight stay. We prefer to stay on the outskirts, so we decided on the Holiday Inn Express in Byram, about 15 minutes south of Jackson. The hotel is located at a major interstate exit with a couple other chain hotels and half-dozen fast food chains, gas stations, etc. It was... More

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Pembroke Pines, Florida
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 19 July 2012

Poor front desk help not the greatest maintained in an isolated area. Make for an interesting stay. Watch out for elevator that makes a horrible noise sure to make the bravest of us prefer the exercise of taking the stairs over it. Wins include hot breakfast and comfortable bed. Not one of my top picks.

Was this review helpful? Yes 1
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 July 2012 via mobile

We stayed here one night in July because all other decent hotels in Jackson were booked. Upon check-in my husband said lady at desk was less than happy to be there. She gave him his " goody bag" for priority elite members that only included a water bottle and a peppermint. They usually include snacks and candy bars as well.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Byram, responded to this review
11 August 2012

Dear Momof2queens, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We would just like apologize about the smell of the sewage coming from next door. We will address these points and I hope when you return you will see the improvements made. We look... More

Anniston, Alabama
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 July 2012

We stayed here for a mid-June wedding in Jackson. The personnel were all friendly & helpful. The room was very clean with an extremely comfortable bed. The bathroom was very nice & clean. The breakfast was good with an excellent choice of items. The location has easy access to I-55. I would definitely stay here again.

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Lexington, South Carolina
1 review
5 of 5 stars Reviewed 12 March 2012

Great place to stay. Friendly staff, warm atmosphere and welcome feeling. Breakfast was good, nothing special, but still quality items. Clean rooms and good prices. You felt welcome and not just another room number. Will stay here again when in the area.

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Calhoun, Louisiana, United States
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 March 2012

While traveling thru jackson, ms. we encountered a major incident, that resulted in us being stranded. The staff were very accommadating, offering assistance in any way we needed. Way beyond the scope of their duties. We highly recommend this hotel. Beautiful , immaculate, rooms, easy access to I-55. Full service breakfast included in room price. The most impressive part of... More

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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 13 January 2012 via mobile

Great hotel, I stay here a lot when in the Jackson area. It's clean and quiet. Very up to date. Great cable and excellent Internet. Comfortable beds too. Good price also, about $20 less than other HI properties in the area. If you travel much you can't beat priority club reward program. I highly recommend this location.

Was this review helpful? Yes 1
 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Byram

Also Known As:
Holiday Inn Express Hotel And Suites Byram
Address: 5569 I-55 South, Byram, MS 39272
Phone Number:
Region: United States > Mississippi > Byram
Amenities:
Business Centre Fitness Centre Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Byram
Price range (per night): S$123 - 154
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Byram, a hotel in Byram, MS, is a brand new hotel and perfect for the business or leisure guest! ... more   less 
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Holiday Inn Express Hotel & Suites Byram
Show the lowest price for this hotel
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