Poor hotel, the room was badly lit. The sink is next to the window which is the opposite part of the room from the bathroom. The shower head was fixed, you cannot adjust it. No shelves to place any items. Really thin towels. Room needs refreshing as its quite dated. Cheap budget hotel, however we have stayed in other budget... More

This is a hotel near to a busy main road, but it is well insulated against traffic noise. A convenient place to eat is nearby, and the hotel itself is very clean with free Wifi. I would stay there again.

I never stayed at your hotel because I could not travel to France on the dates I intended to. I contacted your UK customer services to request for a change to my dates (from April to May as I am now going to France on the 20th of May instead of the 8th of April). I was pointed in the... More

Hotel is some distance from town centre and has a busy dual carriage way just outside at the back. However the sound proofing is good . the service was cheerful and quick. The price reflects its out of centre position. We slept well.

The No Smoking rule was obviously not enforced as the corridor reeked of smoke very inviting to a non smoker. The hotel is advertised as city centre it is a good 2 miles away, and there is nothing like a restaurant in the vicinity of the hotel.

We arrived at the hotel in the afternoon and no-one was on duty so we used the machine to check in. The whole corridor where the room we were allocated was wreaked of smoke as did our room. All the bed linen and pillows were impregnated with smoke. After visiting Rouen there was still no-one on duty so we were... More

Paid for 2 rooms with credit card for a one night stay in August. After entering pin they said there was a problem and asked me to pay cash - which I did. Upon returning home I found they had taken the money from my credit card. I have been trying without success to get the amount refunded. They just... More

We needed a stop over between Calais and South Vendee and chose Rouen- initially I had been put off booking this hotel because it seems you can only book via their own website and you can only reserve 2 rooms at a time- we were in a party of 13 so I needed 5 rooms! So I booked the premiere... More

What do you want from a budget hotel? -Cheap price -Clean room -comforable bed -near to transport links This place has all of the above and as a surprising extra for such a place a really good, powerful shower. Easy to get to off the Rouen ring road (though you need to keep your eyes open to find the entrance... More