We booked the W for 6 nights for our 35th wedding anniversary and my wife's birthday. Firstly the pictures do not overstate the beauty of this place, from first impressions to last it is top rate apart from a couple of letdowns. Arrival at 10.30 at night is never fun ... Not here ... Stepping out of the cab we... More

This was the first time we tried out W Retreat and we only had time to spend a night there. The open design of the lobby created a visually stunning introduction to the guest and this ocean view was spectacular during the evenings. The reception staff are very friendly and this character was pretty much the same throughout the resort.... More

The view from the W Retreat as well as the views of the hotel are amazing, from the stunning entrance to the flashy W signs and the infinity edged reflecting pool next to the rooftop lobby. The rooms are generally clean and service was pretty friendly. Breakfast was amazing and the food from both restaurants and from room service was... More

I've been in Koh Samui 3 weeks now and thought I'd take a look at the W resort for future trips. Having been to the W in Barcelona, London and Miami I was expecting great things. From the moment I walked through the door to when I left 30 mins later the only WOW I got was how disapointing. The... More

You will be absolutely thrilled with your stay at the W! It needs more than 5 stars!!! Perfect in all these areas: STAFF (from Nick the ever-present and efficient manager to each member of his team, you'll meet friendly, helpful wonderful people who know and love what they do); ROOMS (the photos do NOT lie - the suites are spectacularly... More

it was our third time to Samui and decided to stay at the W Retreat this time...the moment we stepped in the retreat, Tom, the W Insider greet us with our names! Amazing! He also provided us helpful information and suggestions of what to do. Extremely friendly as we bugged him quite a few times while we were there! The... More

Instead of writing a review - I will just cope the letter I sent to the Hotel Manager: Dear Nicholas, I wanted to write you personally to tell you how much we enjoyed our stay at the Hotel. Everything in the hotel exceeded our expectations, starting from the landscape, the lobby, the beach and especially our room. You and your... More

We had an absolutely delicious dinner for 18 at the SIP bar. The choice of food was great and everything was fantastic! The service was attentive and the bar is very cool. They couldn't have been nicer. More

I stayed recently there for a night, and I had a truly wonderful stay from A to Z: as soon as I arrived in the lobby, I was greeted by the staff who gave me refreshing towels and drinks, as is was around 40 celsius degrees outside. they asked for my passport and other documents and told me to have... More