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Serena Beach Hotel & Spa

4.5 of 5
P.O. Box 90352, Shanzu 80100, Kenya
Hotel amenities
Serena Beach Hotel & Spa
Ranked #1 of 5 hotels in Shanzu
4.5 of 5 stars 229 Reviews
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229 reviews from our community

Traveller rating
    145
    49
    26
    8
    1
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Families
37
 
Couples
99
 
Solo
16
 
Business
18
 
What travellers say
  • Very good(13)
  • Masai Mara(6)
  • Jahazi Grill(4)
  • Not cheap(3)
  • Palm trees(3)
Date Rating
London
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 26 May 2012 NEW

Serena Beach is pretty enough, both in terms of the architecture and the surroundings, but the experience is not generally greatly inspiring. The rooms are indeed awfully small (and the beds are minuscule - add the mosquito net and it becomes claustrophobic, even) and once one gets beyond the lobby / dinner complex, there doesn't appear to be much to... More

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London
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

My (now) wife and I decided to get married at the Serena Beach hotel in July 2011. Whilst I was a little hesitant to begin with (as I hadn’t even been to East Africa- let alone planned a wedding there) this was one of the best decisions we have ever made. We stayed in the hotel for 2 weeks as... More

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Cape Town
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

Unfortunately we did not have a good experience at this hotel - we were there this weekend and from our arrival, we found the staff to be uninterested and definitely not prepared to go the extra mile for the guests comfort and satisfaction. We have stayed at the Serena Nairobi on numerous occasions and chose the Serena Beach on the... More

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Bangalore, India
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

Rooms are very small. Lots of monkey menace just outside the rooms. They have a dress code for dinner which I find irritating especially when you are on Vacation. More

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New York City, New York
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 14 May 2012

The rooms vary widely, but this is a very lovely hotel. The pool and beach are great. The best I've stayed at in Kenya. More

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Caernarfon, United Kingdom
Top Contributor
68 reviews 68 reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 7 May 2012

This Hotel is one of our favourites on the Coast. Rooms, maybe a little 'tired' pay a bit more and upgrade. Food, amazing, Spa, Fantastic. Staff, well it just doesn't need to be said but I will anyway. Nothing is too much trouble. When my Husband had a fall, he was sober!!, the staff were fantastic.Jambo,Jambo. Asanti. More

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Mombasa, Kenya
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 26 April 2012
1
person found this review helpful

Maisha, the spa at Serena Beach Hotel, is one of my favorites on the Kenyan coast. As a resident of the coast, I've had the opportunity to sample many different spas. As a facility, Maisha is well-maintained, spotlessly clean, architecturally interesting, well-designed, and peaceful. Its spa services are delivered with attention to detail by trained professionals who are strongly attuned... More

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leics
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

We have used the Serena for the past ten years,sometimes twice a year and have never experienced the 'food poisoning' suggested by a few guests, a jippy tummy in Kenya can come from anywhere.The staff are always more than generous with their service and kindness,yes some of the rooms are a little tired but refurbishment is underway and the rooms... More

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london
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 15 April 2012
2
people found this review helpful

Hotel grounds are great along with the spa which is beautiful. But rooms are lacking finishing and are a tad tired. More

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Tbilisi, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 April 2012
2
people found this review helpful

Kenya is amazing country. I can not fordet this trip, its was one of the best impression in my life. Serena beach hotel in Mombasa is real 5 star hotel. Garden is an unforgatable. Strongly reccomend More

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Additional Information about Serena Beach Hotel & Spa

  • Hotel Serena Beach
  • Serena Beach Hotel
Address: P.O. Box 90352, Shanzu 80100, Kenya
Price range (per night):* S$135 - 359

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Serena Beach Hotel & Spa
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