This is definitely a first and last time stay! The standard of this hotel has clearly dropped significantly over the years. I decided to stay here in one of the standard rooms which was $825. You pretty much better off spending the extra $200 and staying at the Hyatt. The view is spectacular and so is the pool but the... More

my family and i recently stayed and took the all inclusive packages and stayed in the Luxury suite!. We were very pleased with place. the ambiance is beautiful as well as the oceanic view most romantic. The meals were awesome. Only a few disappointments (1) Customer Service on initial arrival was very poor as we weren't warmly welcomed (2) the... More

We booked a two night stay and took the breakfast and dinner package. Upon arrival to check in was surprised payment had to be made upfront. This should have signalled an early warning signal. Check in was at two but we got there closer to three. We asked to see a menu but was told the kitchen was closed as... More

We received a breakfast & dinner package to this resort, I did not know what to expect so I was a little skeptical as I looked it up and read the reviews. We arrived on Friday 28 September 2012 and immediately I was pleased on sight of the compound, and it only got better from there as the staff was... More

We booked for 2 nights for 2 adults and 2 kids. When we arrived reception was rude and impolite and obviously not ready for us. Even though we got there at 6:30pm and they called us at 5pm to confirm we were on our way these people were clueless. The price on the invoice was twice as much as what... More

There is really nothing positive to say about this resort other than the good location. The receptionist was terrible and rude, food and bar was horrendous, the pool area was filled with moss and algae growing all over. The fixtures around the hotel were rusty and depressing and the service was the absolute worst. I would never ever stay here... More

Somewhat of hectical and relaxing. It has the both of to worlds. First of all my wife and I got our room at 3 pm when it was to be at 2. The receptionist said that it was still occupied and wasn't ready, I really didn't have a problem with that but indeed for me it was a long drive... More

I was on a road trip to Toco one Caturday morning and called the hotel to inquire about breakfast availability for non-resident guests. The receptionist placed me to the kitchen staff and she was awesome!!! Their breakfast closes at 10 am, but they were willing to not only serve my group of 6, but to lay out the real royal... More

My husband and i recently stayed at this resort and it was the worst experience ever! FIRST OF ALL RECEPTION IS THE WORST! These people have no work ethics whatsoever,they need some training,they were very unfriendly.2nd of all when being escorted to my room there was caution tape blocking off the area and we had to pass under it,paint buckets... More