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Hotel Laguna Bacalar

3.0 of 5
Avenida Costera #479 | 35 Km N of Chetumal just off Rt. 307, Bacalar 77930, Mexico
Hotel amenities
Hotel Laguna Bacalar
Ranked #7 of 8 hotels in Bacalar
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94 reviews from our community

    Trip type
Traveller rating
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Date Rating
Lebanon, Ohio
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

I have stayed at this hotel 6 times, most recently a week ago. Great service ...food and bar if the place isn't crowded. More than 1/2 full seems to throw everything off a little but I will go back again. Great view.

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Valle de Bravo, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 24 April 2013

This place was gorgeous, the pillow was soft the many birds sing wonderful, and the neighbors are nice. We almost turned around seeing so many diehards that don't know how to enjoy the Wild Frontier. Glad we took the plunge. It was a wonderful stay. I think there ought to be ratings for people who RATE. Some people just like... More

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Scharbeutz, Germany
Top Contributor
60 reviews 60 reviews
41 hotel reviews
Reviews in 43 cities Reviews in 43 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 20 March 2013

As decent hotel rooms are somewhat scarce around the Bacalar lagoon and my wife and I preferred not to stay in Chetumal, some 25 km away, we chose this hotel not only because of its magnificent location right on the lagoon but also because of its relative proximity of the so called Mayan corridor, an array of various lesser visited... More

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Cozumel, Mexico
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 March 2013

The owner hasn't checked in on this place in decades. Do yourself a favor and don't stay here! (First off, let me mention that I'm a native Spanish speaker and other reviewers seem to think that the language barrier is the root of the problem here. Trust me, it's not.) We were quoted some crazy price upon arrival and when... More

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Travellers are raving about these Bacalar hotels

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4.5 of 5 stars
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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 14 February 2013

People are curiously unfriendly. Rooms are rough. Certainly the language barrier played a role in our assessment but we have surmounted that several times. This place is not worth it at half the price. Since we booked this through Booking.com the hotel charged us for the room and would not negotiate. We looked at the rooms, saw that the pool... More

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Calgary, Canada
Top Contributor
52 reviews 52 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 February 2013

Laguna Bacalar is an area Mexican families tend to visit more than out of country tourists. As such it can be a bit more rustic, a few less facilities and somewhat busy around the pool and restaurant during the day. Wifi is not the newest equipment but sort of works...On the plus an excellent location and easy to hire out... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 20 January 2013

My girlfriend and myself decided to stop in Laguna Bacalar during our trip in Mexico after seeing the wonderful picture of this hotel... Worst decision ever! But let's start from the beginning. After 11/12 hours traveling from San Cristobal by bus, we finally arrived to this "hotel". At First impression it looked like closed or abandoned, but it could be... More

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Lawrence, Kansas
Top Contributor
87 reviews 87 reviews
29 hotel reviews
Reviews in 35 cities Reviews in 35 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 16 January 2013

I was surprised to find that this is the same hotel I stayed at on a tour about 15 years ago. It's pretty basic, and somewhat aged, with some mold in the bathroom grouting and worn furniture, but clean. We usually want a queen-sized bed, but could only get two doubles here. We did have hot water. Also, we thought... More

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Miami, Florida
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
Reviews in 35 cities Reviews in 35 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 6 January 2013

Service is really non-existent. I wonder when was the last time the owner showed up here to take a look at the terrible state the hotel is in. Quite deteriorated. When we checked in, for everything we asked for we got a plain NO for an answer. Being in a tropical place, there are no juices during breakfast. Service is... More

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Queretaro, Mexico
Top Contributor
67 reviews 67 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 January 2013

It felt as if we were bothering them when we checked in. The room was very nice with a great view and a big balcony. When we asked about kayaks or lake tours, they said they could provide a boat for $120 for a tour! We went further along the lake and found a delightful tour for $12 per person.... More

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Additional Information about Hotel Laguna Bacalar

Address: Avenida Costera #479 | 35 Km N of Chetumal just off Rt. 307, Bacalar 77930, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Bacalar
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #7 of 8 hotels in Bacalar
Price range (per night): S$81 - 115
Hotel Class:3 star (3*)
Reservation Options:
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