nice hotel to the price and friendly staff, it is a used hotel but clean
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- Tropical Garden Hotel
- Tropical Garden Kata
- Tropical Garden Resort Phuket

nice hotel to the price and friendly staff, it is a used hotel but clean
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I have stayed at many hotels/motels/resorts over the years, and this one would struggle to make a 2 star, let alone being classified as a 4 star.
Like Buster and Bailey's review, my experience with Tropical Garden Resort was the worst I have ever experienced.
The staff, just did not want to know you, they used their lack of the...
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We arrived and promptly we shown our room, up 3 very steep steps of 40 odd steps, then an old lift that worked some times, so if it didnt we had towalk another 3 flights of steps. Day Two the toilet would not flush, we had staff fix it, then day 3 same thing, so we told reception that we...
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For those guests that find steps difficult think hard before booking this hotel! Just getting up to the hotel lobby there are many steps to negotiate. The hotel is built on many levels and there is only a lift from the second floor to the fourth. To get from the lobby to the second floor there are many steep steps...
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I made my reservation with this place 6 months before arriving. I was very specific in my request and confirmed it several times via email before arriving.
I had even my pickup arranged by the hotel so naturally I assumed that they were well aware of the time we were to be arriving at the hotel.
On arriving though.......the staff...
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We really enjoyed our stay here. Beautiful grounds and lovely pool. We didn't use the gym or pool tables, so can't comment. Breakfast was good with lot's of choices. The front desk staff was very helpful with trip planning and checking in. One morning we had to leave early and they packed us breakfast. As you have probably read, there...
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How delighted we are to learn that you had wonderful stay with us. Thank you very much for your review. We all are looking forward to seeing you in the near future.
Jimmy R
Customer Relation Manager
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I stayed at this place end February 2012. I had just check ahead some names of hotels at Kata beach, before taking my plane. At the airport I checked some of thoses hotels and could negociate quite well the price for 2 nights. Once arrived at the hotel, nice reception, good room in the front building and small view on...
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Dear sir,
Thank you very much for your review. We are very happy to learn that you had a plesant stay with us. Please note that the electricity blacked out on your mentioned period as there was inconvenience caused from the main Electricity system of Kata City. However every was sorted out within the following day. We do apologise for...
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Lovely fully equipped hotel close to beautiful quiet kata beach. Food was great-room service was quick and delicious. Lots of stairs to our room although they have lifts.
Rooms were large and presented well. Loved the staff as they were very attentive and made out stay a pleasure. The hotel has two pools with swim up bars. Very good value...
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Thank you very much for your review. We are glad to learn that you had a wonderful stay with us. We wish to have a chance to welcome you back.
" At Tropical Garden Resort, we care"
Yours
Jimmy Customer relation Manager
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Spent 10 days at the tropical garden resort while visiting with family that were staying at the north end of Kata beach. Found the hotel to be god value for money, the breakfast is varied and plentiful for those with big appetites , lots of eggs, fruit and yoghurt. The access to the beach is excellent, just across the street....
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It is delighted to learn that you had good stay with us. Thank you very much for your review.We all are looking forward to welcoming you back very soon
Jimmy CRM
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I stayed for 4 nights at the top level with seaview. The room was a bit worn but very clean and a very soft bed. The breakfast was large but not very good, especially the cooked thai-dished tasted very strange and the plates had an odd smell to them.
Good location, 5 min to the beach and very nice view....
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Thank you very much for your review. We are grateful to your comments. Your comments have been brought into the attention of our management team.
We wish to have you back to stay with us in the near future.
Jimmy R0 Customer Relation Manager
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