Having stayed previously at the Duangjitt Resort in Patong, I found this hotel to be a big step down in terms of quality of room interior, hotel facilities and location. The hotel seemed to have been finetuned to meet the demands of the charter tourist crowd (quite a few of them being obnoxious Russians) of which a majority only use... More

My girls and I stayed here for 3 days and 2 nights and we really have no complaints accept the 1.5 hours wait for our room to be ready upon check in despite a 2 months advanced booking and liasing with the hotel reservation staff. We tried attaching our pendrive to the lcd tv but had to get help from... More

We always stay in the Deluxe Pool Access rooms & we are never disappointed. Staff friendly & efficient, resort easy to get to and close to Patong by tuk tuk. I have stayed here 7 times in total bringing many friends & family to my fav holiday destination!

We ate at the cottage restaurant and I must say it was totally disastrous- very expensive, very bad and poor service. The real tourist trap! However location is good and the overall setting is ok.but there is so much choice in that area, i would definitely go somewhere else...

Good location, near there are two clean beachs: Karon and Kata. Beautiful hotel in Thai tradition style has nice garden and SPA. Better to choose Villa or Deluxe pool exit. There are several pools, restorants and buildings that allow you feel isolation. Good place to stay with kids. Disadvantagies: uncomfortable tough beds and pillows!!! I feel back pain every moning.... More

Based on the reviews our expectations were not too high but our 2 week stay in Diamond Cottage Resort & Spa was really nice and comfortable! We (2 adults & 3 children) booked two rooms from the newer part of the hotel (Deluxe Pool View) through a travel agency. Before our arrival we sent an e-mail to hotel where we... More

Overall this hotel was a complete disaster. Stayed here for 7 nights with my wife and parents, from day 1 we had loads of trouble. The main things that stand out for me in this hotel are 1) arriving at the hotel and the front desk staff telling us that we have no reservation (even though we have already paid... More

Hotel is situated within easy walking distance from both Karon and Kata beaches and near all shops, restaurants and other money consuming enterprisers. Hotel area is pretty quiet considering it is situated next to the busy high street. Rooms are well furbished and of a good size. Soundproofing though not adequate – or perhaps some neighbours were just too loud.... More

Day 1. Checking in like 10 minutes. No second key for double rooms. First picked rooms eventually are dump smelling and bad ventilated and eventually facing a noisy pool pump station operating all night. Day 2-3. Changing the room. From practical perspective it becomes reasonable to sleep with A/C switched on since it's noice somehow copes with my fellow Russians... More