I simply cannot believe that a brand like Virgin Airlines would ever want any one of their customers, (let alone their poor staff), to be housed at this bug-riddled piece of guano. And now, suffering from post-traumatic stress disorder from my experience at this hotel, this is what I have to say... I never wanted to stay at this hotel,... More

We booked into this Hotel without cking the reviews, a mistake I don't usually make. We landed here with all our bags, hot and sweaty. We dropped our bags and headed for the pool. Luckily we hadn't unpacked anything as on returning from our swim my husband laid down while I puttered around getting settled. Before I lay down on... More

they gave us a free upgrade to a business room out of the goodness of their hearts. the food in bar 152 is gorgeous!! our room was brilliant with a good selection of tv programmes. the area is not great as it is not touristy but this hotel was just what we needed after weeks of travelling roughing it!! More

We had to stay at this hotel when Virgin delayed our flights for 3 days (Yes that's right, three days!) and we couldn't have had a worse experience! I will admit that Virgin was also to blame for our sorrows but this hotel did absolutely nothing to brighten our moods! The toilet in our room didn't flush, which was also... More

Two of us stayed here for 5 days as part of a trip in different locations across Phuket, and it was our most enjoyable and relaxing hotel and location. While the hotel is showing a little age (especially with all the wood appointments in the room), our room was very clean, in good condition and always well serviced. The bed... More

When we booked this hotel we didn't realize that we booked in a place where there is not a lot to do. The staff here are nice and the rooms are clean but very average. The bathrooms leave a lot to be desired. We stayed in a room with nice big windows on a corner so we had a nice... More

We had to stay at this hotel due to a flight disrupt, it could not have got any worse after staying two night in this hotel. The rooms were dirty, old and poorly maintained. Our bath had a hole in it! and the draws were broken and rooms for our group all smelt. The staff did not communicate with each... More

Unfriendly staff and a broken safe that staff spent two hours trying to open whilst we wanted to sleep, didn't make for a good stay. Grubby decor and unpleasant smell of cooking didn't enamour us to the place. Wish we had stayed in one of the small boutique hotels in the old town. More

Outside you can see a norma hotel...inside everything smell andis dirty. When you entry in the room the smell is disgusting, the carpet is white marked. When we opened the bd we found 2bed bugs and thn we see at least 20 bugs in the room. On the window glass we find a nose stamp and a mosquito squeezed on... More