My partner and I booked this hotel (if you could call it that) through wotif.com as we were arriving around 8pm and thought it would be a good idea to get some sleep after traveling all day and then we could get up refreshed in the morning to go to the mercure at patong beach .... Big Mistake !!!! For... More

We booked this hotel last minute due to flight cancellations/changes so we were going to arrive at 1 am on Monday instead of 11 am so we just needed someplace for several hours. With that said, the taxi driver had NO idea where this place was which seems to be the consensus on here- we drove up and down sketchy... More

I booked here because we were flying in late (11.50) - as per advertised on the website I emailed them to come and pick us up. They didn't. The taxis didn't even know where the place was - and when we eventually found it (taxi driver had to phone 3 times to get directions) they were fully booked so they... More

I had read in TA website a lot about good location of this hotel but in my opinion it was hard to find the hotel even by taxi! We arrived at 10:00 pm and got a taxi from taxi stop near airport but the driver hardly found the hotel after calling them several times! and at that time I scared... More

I stayed only one night here as I have a late landing in Phuket. I was told that the free pick up service advertised on Agoda wasn't available any more due to changes in rules by the police and airport authorities, which was annoying as that's the main reason I booked it. However, when I landed I was met by... More