We just came back from 8 nights at the resort and had a fabulous time! We've done several nice all-inclusives and this one now tops our list and we've already said we'd go back! We did the Excellence Club and took advantage...we always grabbed the snacks offered in the club room and took advantage of the top shelf liquor (1800... More

This was our second stay at EPM. We've had multiple trips to ERC. Though both are great, I think we now prefer EPM. We arrived on 5/12 with another couple, landed around 10 am, breezed through customs to our awaiting Lincoln Navigator w/Lomas Travel. Short trip to the hotel, quick check-in, (room not ready till 3), changed into our swimsuits... More

Went here for our honeymoon and it was great! Some glitches happened but nothing big. We were very happy we chose Excellence and would love to come back some day. The Good: - Every staff member was really friendly - Check in and check out were both quick and easy - Great service, every problem was fixed quickly - Really... More

We stayed at EPM from April 14-April 24th 2012. The resort is stunning and the service is even better. We had a swim up room in bldg. 8 and loved it so much we plan to request the same room on our return trip. Yes, there is some noise at night when people decide to return to their rooms, but... More

Sorry this is so late, We celebrated our honeymoon at Excellence back in September 2010. What an amazing experience! We stayed in the preferred club, I believe building 9 top corner. It was very secluded and had beautiful views of the ocean. The food was great and we met some amazing people! WE stayed 10 nights, which for us was... More

We stayed the the Excellence Playa Mujeres 2 - 9 May 2012 and loved every moment. When we arrived were greeted with Champagne and checked in straight away. We booked a two storey room with plunge pool and room was out of this world. The staff at the hotel were so so friendly and nothing was to much trouble at... More

My wife and I have stayed in very famous upscale hotels and this is by far the best experience and time that we had. Like other reviews say from check in to check out is the best time we had. The hotel is super clean and the staff very friendly. The quality of the food is outstanding ( and the... More

We arrived on Monday, May 14, with checkout on Friday, May 18. We had an Oceanview Excellence Club Junior Suite. We would definitely return to this hotel. The food was really delicious and the breakfast and lunch buffet at the Toscana restaurant were probably 3x bigger than anything we've ever been to here in the U.S. The buffet food was... More

I took a long awaited vacation with my entire family at the Excellence Playa Mujeres. I made sure to book directly with the hotel to avoid any miscommunication. I booked 4 rooms and paid very dearly for an upgrade from standard pool/spa view to OCEANFRONT. I made it VERY clear that I wanted to be right on the ocean. When... More