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Mantra Parramatta Reviews

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Mantra Parramatta

4.5 of 5
Corner Parkes Street & Valentine Avenue, Parramatta, New South Wales 2150, Australia
Hotel amenities
Mantra Parramatta
46 traveller photos
Ranked #4 of 10 hotels in Parramatta
4.0 of 5 stars 114 Reviews
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114 reviews from our community

    Trip type
Traveller rating
    24
    55
    24
    9
    2
Date Rating
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great accomm and location”
5 of 5 stars Reviewed 17 May 2013 NEW

Fantastic location as very short walk to Westfield. Clean rooms, extremely comfortable beds, great room service and reasonably attentive staff. No traffic noise experienced from the self contained units. Easy, secure car parking too. I've stayed there three times previously and have already booked my next Sydney trip staying there.

Was this review helpful? Yes
Brisbane, Queensland, Australia
1 review
“Awesome service & comfortable hotel”
5 of 5 stars Reviewed 5 May 2013

The staff here are wonderful they my made stay very comfortable,they were extremely friendly & willing to help,they even allowed me to swap rooms so I could be closer to my sister's room, which really help us as we were in sydney to arrange a funeral. The rooms were clean & the beds were lovely,one of the highlights for me... More

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Prashant C, Front Office Manager at Mantra Parramatta, responded to this review
8 May 2013

Dear Linspired M, We appreciate your review on Mantra Parramatta. We are really happy to hear of your comfortable stay with our hotel. Your observation and mention of friendly & willing staff, will really motivate our team to go the extra mile. We do take all of your comments on board and value your feedback as an integral part of... More

Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“poor housekeeping and convenient location”
2 of 5 stars Reviewed 27 April 2013

Convenient location excellent front office staff sub-par housekeeping dated furniture & equipment in rooms dont call housekeeping for help as they will treat you like criminal and quiz you before sorting out the issue, if they sort it out over priced for facility

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Prashant C, Front Office Manager at Mantra Parramatta, responded to this review
29 April 2013

Dear isoly2, Thank-you for your time and efforts to write a review on Mantra Parramatta. We are glad with your observation on front office staff and the hotels convenient location. We appreciate the concerns raised by you in regards to our housekeeping department. We can assure you that this matter is being brought to the attention of concerned department heads... More

Margate, Australia
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
“OK for a business trip”
3 of 5 stars Reviewed 13 April 2013

If you need to be in Parramatta or the western 'burbs, the Mantra is OK for a night or two. It is expensive for quite a basic room and you get slugged extra for everything: wifi access, parking, paying with your credit card etc. I found the traffic noise pretty bad but I was tired and managed to sleep OK... More

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Prashant C, Front Office Manager at Mantra Parramatta, responded to this review
17 April 2013

Dear KevHinBNE, We appreciate your review on Mantra Parramatta. We value your assessment as a vital part of our hotels endeavour to maximise our guest service and experience. We are really happy of your remark on our Friendly and efficient staff. We do take all of your comments on board and value your feedback as an integral part of our... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“PLEASANT PARRAMATTA”
4 of 5 stars Reviewed 9 April 2013

Headed to Parramatta for one night to attend engagement party in nearby Blacktown. Flew from Brisbane and caught the train to Parramatta (changing platforms at Central). Train station is beside massive Westfield Shopping Centre and the Mantra is five minutes walk from both of these. We arrived at about 11am and were pleasantly surprised to find out our room was... More

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Prashant C, Front Office Manager at Mantra Parramatta, responded to this review
17 April 2013

Dear Gerty55, We appreciate your review on Mantra Parramatta. We are really happy of your observation of our Friendly and professional staff. Your comments will really motivate our team, we also agree with your observation in regards to the hotels proximity to shopping and access to public transport. We do take all of your comments on board and value your... More

Bangalore, India
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“It's avery good hotel with all facilities.”
4 of 5 stars Reviewed 8 April 2013

During my stay in sydney i have stayed almost a week with my friends in this hotel. This is a very nice place with all the facilities like swiming pool, jacuzi, sauna and a lot. It's expensive but as my friends have stayed for long the rent was almost 60 %, so it's ok. This place parramatta is like mini... More

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Prashant C, Front Office Manager at Mantra Parramatta, responded to this review
17 April 2013

Dear NitishNanda, Thank-you for taking time write a review on Mantra Parramatta. We are happy that you likes the facilities provided by the hotel. We are happy for recommending our hotel and hope to see you conferencing with our hotel again; we will be looking forward to welcome you back at Mantra Parramatta. Regards, Prashant Isidor Coutinho More

Auckland Region, New Zealand
Top Contributor
67 reviews 67 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Not bad but not real value”
3 of 5 stars Reviewed 5 April 2013

Stayed for 6 nights as I need to be in Parramatta. Service was average and rooms are average for the price you pay. Mould around the bath tub and fairly dated overall. Breakfast not bad but I wouldnt have paid $15 for it. Restaurant is totally over priced and has more of a bar feel to it. Some specials in... More

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Prashant C, Front Office Manager at Mantra Parramatta, responded to this review
17 April 2013

Dear Change777, Thank-You for taking time to write a review our Hotel. We appreciate the constructive feedback and assure you that we will be discussing your observations to have it resolved. We do have scheduled spring cleaning to ensure these matters are addressed on regular basis. We do take all of your comments on board and value your feedback as... More

Bega, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Great location”
4 of 5 stars Reviewed 1 April 2013

Excellent clean hotel with parking underneath hotel $15per night. rooms were modern & fresh. Great location to access the sydney show, train station was 200m up the road & 2 stops from olympic park. Westfield is also 200m away with plenty of restaurants & shops. Only downside was continental breakfast was $22 per person pffft for just toast & ceral!!!... More

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Prashant C, Front Office Manager at Mantra Parramatta, responded to this review
29 April 2013

Dear Sallyp, We appreciate you taking time to write a review on our hotel. We are glad you found the location of our hotel very central to public transport, shopping and cafes. It nice to hear about our excellent customer service. We are looking forward to welcoming you back at Mantra Parramatta. Kind regards, Prashant Coutinho More

Australia
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
“Excellent location close to station and many restuarants”
4 of 5 stars Reviewed 23 March 2013 via mobile

Thoroughly enjoyed our stay at this hotel. Excellent friendly service. Spacious and very clean modern rooms. Breakfast choices OK. Friends told us breakfast on weekdays was much better than Saturday breakfast. Disappointed that restuarant not open in a Friday night. Staff very helpful and super friendly. Highly recommended.

Was this review helpful? Yes 1
Prashant C, Front Office Manager at Mantra Parramatta, responded to this review
17 April 2013

Dear Ozzyfootprints, We appreciate your review on Mantra Parramatta. We are glad in regards to your observation of our Friendly and lovely staff. Your comments will really motivate our team to go the extra mile. We do take all of your comments on board and value your feedback as an integral part of our continuing aim to maximise service to... More

Newcastle, NSW
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Great position. Nice hotel”
5 of 5 stars Reviewed 23 March 2013

Stayed overnight to go to a concert at Homebush. The station is a safe walk of less than 5 minutes away so very convenient. Our room was quiet and clean and all staff that we encountered were friendly & very helpful. We didn't have time to use hotel services so can't comment although free wifi would've been good. Would definitely... More

Was this review helpful? Yes 1
Prashant C, Front Office Manager at Mantra Parramatta, responded to this review
17 April 2013

Dear Areeni, We appreciate your review on Mantra Parramatta. We are really happy of your observation of our Friendly and helpful staff. We do take all of your comments on board and value your feedback as an integral part of our continuing aim to maximise service to our guests and hope you stay back with us in future. Regards, Prashant... More

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Additional Information about Mantra Parramatta

Also Known As:
Mantra Parramatta Hotel Parramatta
Mantra Parramatta Hotel
Mantra Hotel Parramatta
Address: Corner Parkes Street & Valentine Avenue, Parramatta, New South Wales 2150, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Parramatta
Price range (per night): S$175 - 311
Hotel Class:4.5 star (4.5*)
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Mantra Parramatta
Corner Parkes Street & Valentine Avenue
Parramatta, New South Wales 2150
Australia
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Conference venue Ivory Restaurant before breakfast View of westbound Parkes St Standard Room
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