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All 5 Kota Tinggi hotels »

Pulai Desaru Beach Resort and Spa

4.0 of 5
P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
Hotel amenities
Pulai Desaru Beach Resort and Spa
Ranked #2 of 5 hotels in Kota Tinggi
3.0 of 5 stars 173 Reviews
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173 reviews from our community

What travellers say about this hotel
  • Swimming pool(13)
  • Next morning(5)
  • Not good(3)
  • Sea view(3)
Traveller rating
    12
    47
    64
    31
    19
Only show reviews for Family (75) | Couples (39) | Business (10)
Date Rating
Singapore
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW

This is the second time we went for Desaru vacation. The stay was not as good as the first time we had in year 2008. The room was dusty and ants were observed in the room's pantry. Once we got into the room, it was so stuffy and te air condition was not working. Warm air came out instead of... More

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singapore
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2012

Beautiful setting, hotel on the beach. Nice clean swimming pool. Plentiful hammocks along the beach. Rooms were a decent size, complete with fridge. Comfortable beds and good blackout type curtains. Inadequate air conditioning Bathrooms were dated, but were clean. Hand towel as well as a bath towel would have been appreciated. Excellent massage in the spa, highly recommended. More

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Sentosa Island, Singapore
1 review
5 of 5 stars Reviewed 15 May 2012

first visit @ pulai desaru beach resort & spa , hotel is beautiful , reception staff very helpful , food nice , room clean , s/pool clean , overall very good hotel for HOLIDAY . More

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Kuala Lumpur
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 May 2012

Pulai Desaru is a beautiful beach resort with comfortable rooms, but customer service is very lacking in these areas: Housekeeping: 2nd day of staying, the housekeeper only made up the bed, the ameneties were not replenished, used cups are not washed and 1 towel were missing from the bathroom Coffee House: breakfast were just average, held at ala open air... More

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4 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

Nice place. Room was big enough and clean. Swimming pool ok. Breakfast was good and so much variety. A la carte also good but little bit expensive.. The bad thing is no watersport. Overall is good and i will come again.. More

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Singapore
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

My dad fell off from a broken chair immediately after check-in! I called Front Desk to complain and they promised someone will come and take a look but waited in vain. I went to Front Desk and ask to speak with Manager in charge, the receptionist still asked me to wait. Finally the Manager came and I requested them to... More

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Singapore
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 30 April 2012
2
people found this review helpful

My husband and I travelled to Desaru for a weekend holiday from Singapore, the Pulai appeared to be a perfect place to escape the busy city. Check in was speedy, and our first impressions of the hotel were positive, we could see there were a lot of renovations occurring. Our room was large, but the shower curtain was moldy and... More

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 29 April 2012
2
people found this review helpful

The Hotel is Beautiful, Scenery is Great. This Hotel is Good for People Who Want to Get Away From the City to Enjoy Some Peace and Quiet & Good for Relaxing. Rooms are Big But The Reception Service is Slow and the Staff Looks so Confused, They had Miscommunicating During My Check-iN. Breakfast Was Not much Varieties and Tastless. Would... More

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Singapore, Singapore
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

Before my arrival to the property, I called up the hotel number informing them that I will be checking in the wee hours of the morning. To my surprise, the first time I called, a somewhat none responsive staff told me to call back 1 hour later as she was not able to entertain my request to check in late.... More

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Singapore
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 April 2012
3
people found this review helpful

We decided to have a taste of the resort for our up coming June holiday for a family vacation.We were taken by a few surprised during our stay on saturday 21th of April. The checkin was a breeze probably as it was only us checkin at that moment.We give it 9 out of 10.We booked for superior Room asking for... More

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Additional Information about Pulai Desaru Beach Resort and Spa

  • Pulai Desaru Beach Johor
  • Pulai Desaru Beach Hotel Johor
Address: P.O Box 29, Bandar Penawar, Kota Tinggi 81900, Malaysia
Price range (per night):* S$117 - 150

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