My wife Monica and I visit Aruba every year...with this being our 10th trip. We always stay at the Westin and have NEVER been disappointed. The staff at this hotel is second to none and we travel extensively. The General Manager Richard Roy goes out of his way to make sure we have everything we need to fully enjoy our... More

This hotel had some good and some bad hence why I'm giving it an average rating. Our flight got in early and check in is not until 3 so we were kindly told that "our room was not ready yet ". We dealt with it by going into a bathroom and changing out of our northerner clothing and leaving our... More

This hotel is in a good location but has poor facilities which are greatly outdated. It is not Westin brand quality...think of it as an old hotel/motel. We love starwood and have always had a great experience in their brands - this was not up to par at all!!! The breakfast buffet feels more like an all inclusive hotel than... More

We were there last week, 15 of us. All was good except six of us got sick on something. We predict it was the ice perhaps. Zu Santiago did a great job with the kids! The beach and pool were great. The music was great too. The only thing missing in the pool was a slide. Usually Westin pools have... More

First off, when you book two rooms at the same time months in advance requesting adjoining rooms because it is a family vacation why can't hotels accommodate? When we checked in we weren't even on the same floor, but they did some juggling and we were able to get rooms close by, the ironic thing was that one of the... More

I am an SPG Gold member so staying at the Westin for our first trip to Aruba was a no brainer. Our room was not available at the time of check-in so the front desk graciously offered us a room to stash our things until it was done. Once we got our actual room, 1738, we were left underwhelmed. Mostly... More

We stayed at the Westin with a large company group. Overall, the hotel seemed okay although I will admit that I have stayed at lower graded hotels that had much better quality. We were in Room 522. Having worked at a Westin property in the 90s, I expect certain standards. What I do not expect is to find a balcony... More

Ehhhh. Starwood needs to upgrade this Westin. Let me preface this by saying I am a huge Starwood customer & SPG member. But this Westin did not impress. Now the below did not ruin my vaca. You're in the sun, great weather with cocktails in hand, kind of hard to complain too much, but I wouldn't return to this hotel... More

This hotel was great but there were a few issues that turned it into not as great of an experience. The room was great (we were upgraded to a suite because of Starwood Membership) but there were definitely things lacking – very few of the outlets worked, the telephone didn't work, the shower door didn't close all the way and... More