I slept a night in this hotel.Even check in is at 4 pm I got room at midday from kindly reception-er. Room was spacious and clean, good equip. You can use security box for free in your room. There was fen in bathroom, but it didn't work. Newer mind I have short hair. For others it can be be important.... More

This review concerns mainly the food service in the hotel, although a walk through the lobby area made it quite obvious that a renovation was badly needed. Usually, a lobby area is made to be inviting, and then the guest rooms are a step down. I have to agree with the other reviewers regarding the staff attitude towards guests; it... More

I'm an experienced traveller so don't get me wrong, I can overlook the fact that this hotel has seen better days. I'm not the sort of person who expects a spotless room or 5 star service from a hotel which is at the lower end of the price bracket. I can also appreciate the fact that the staff get paid... More

Had two nights at the Hotel Plaza while I was in Havana. The first thing I noticed, was that the staff were horrible. They barely looked up when I went to check in, and were doing some calculations on a sheet of paper while I waited. They took their time with this, not even saying "just a moment" or "I'm... More

We stayed at this hotel for 1 night last year during our round trip in Cuba. In the beginning of our trip we had stayed at another hotel in Havana and this was our last day before flying home. We wanted to try a new hotel so we picked this one. The hotel is centrally located, next to the Parque... More

We stayed at Plaza 5 nights in March 2012. Good value for money hotel in the very centre of Havana. Though the hotel is in need of a big facelift, rooms are clean, service is great and the breakfast restaurant offers all you need. More

The rooms were clean, with a good shower, comfortable beds and reasonably quiet air conditioning. In a developing country, getting all of these together is not that common. More

If you are looking for a well-located hotel that gives you value for money --- and you have done your homework on what to expect from the hotel accommodation generally in Havana/Cuba --- then the Hotel Plaza will please you. It is perfectly located at the intersection for Old and Central Havana, less than 5 minutes walk from Calle Obispo,... More

This hotel has a very impressive and ornate lobby and the staff is professional and friendly. While the lobby is impressive the room isn't being basically four walls with a high window giving a mild case of claustrophobia and located along long corridors. The room was clean and the bed was comfortable but the shower introduced a certain element of... More