I was back to hotel St Johns for three weeks this year. They have upgraded the furniture and improved the hot water system. Staff were very helpful and friendly. More

The location is the biggest bonus. The breakfast (cereal, fruit, toast and eggs) and rooms are adequate and I found the reception staff and the bellboys to be friendly and helpful. On the downside the noise from the rooftop disco and even the street is fairly loud (esp the disco) so earplugs are needed. Hot water only worked sometimes. The... More

Stayed for 3 nights Nov 2011 before heading to Trinidad. A very warm welcome from all staff, clean room, central location and hot shower. When we got to our room the air con was not working but straight away was fixed. The breakfast is good and again very good service. The location is good, central where you can walk everywhere... More

We had 2 rooms for one night and thank god it was only for the one night! There was a disgusting smell in one of the bathrooms which we complained about, but the manager refused to refund us our money, change our room, or even apologise. I would never recommend this 'hotel' to anyone. More

We stayed at Saint John`s for 14 days. During that time we wrote down a list of pros and cons of the hotel: PROS: -Beautyful view from our room (on the 12th floor). -Clean rooms. -Haydeé, our friendly housekeeper. -Centrally located in Habana Moderna close to the Malecón and Hotel Nacional de Cuba. CONS: -The room was clean BUT the... More

Everybody working in this hotel seems to be friendly, from the reception staff to the concierge to the bellboy to the bartender. At breakfast, I was greeted with a smile, and the lady who made my daily morning omelet did so with cheer. This ain't The Ritz, but the sheets were clean and TV and air conditioner worked. I've only... More

This was our first visit to Cuba and we were not sure what to expect from a hotel rated as 3 stars in Cuba. What we found was a room that was very basic but met all our needs. The linens were clean and the bathroom had been updated with new fixtures. There was ample closet space and plenty of... More

Stayed here about two weeks altogether, enjoyed the room and location. There is a great dance venue on the top floor, and the staff are friendly and helpful. However the 8th floor maid ate my cookies. I didn't mind at first, so each day I left a tip for her and the rest of the packet of cookies. I put... More

I stayed at this hotel for 16 days. If you enjoy warm water or hot water showers in the morning it is going to be a flip of coin to see if you get one in the morning. I moved three times in the hotel until I found one room that had warm water. The shower head didn't work and... More