The hotel is very well situated in the heart of the historical part of Havana just of the San Francisco square. Old huge rooms, great garden to sit in and relax, conditioning worked well and breakfast was simple but good. Room was clean, service was good. More

Stayed one night prior to joining a group holiday. Very large room ( Alicante, on first floor) balcony overlooking street. As with other reviews be aware the toilet in the room is covered by a 1/2 door, so feet are visible ( this also ocuured in other places in Cuba). Room and bedding clean, Fresh bread, fruit, cold meat &... More

We loved the location and look of this hotel and were warmly greeted when making a booking for two rooms for a week in advance. We paid deposits for five people. BUT....on arrival from Trinidad we were told most discourteously that no rooms were available and our deposit money was tossed back at us and we were left with nowhere... More

The Hotel Valencia is located in the heart of Old Havana - walking distance to everything. The hotel is dated, but oh, what a trip back in time! Huge, palacial room with two sets of french doors overlooking the street. Staff were pleasant, breakfast was ok, lunch was very good. Everything was clean. Took a chance and arrived without a... More

Pros: Quaint little venue Cons: Paella was overcooked and a little burnt to the bottom, shellfish led to food poisoning Restaurant review only: Didn't stay in the accommodation As many of you will know, or at least may have read, Cuba/Havana isn't exactly the world's hottest spot for decent grub. So one night, on the promise of something a little... More

Liked this hotel, right in old Havana, breakfast isn't the best, staff are friendly and helpful if you ask them. The water wasn't always there - they have to fill up from big tankers. Didn't ruin the experience for us, it was back on after a few hours. If you're not sure, fill up an empty water bottle when water... More

The first time we stayed in this hostel was two years ago (June 2009) and it was very good. Old but nostalgic and the staff was very friendly and helpfull. This time (may 2011)brought us out of the clouds. The staff had a haughty manner. We had the luggage to trudge up the stars by ourselves. Everything in the room... More

We stayed here at the end of our trip in Cuba. Having spent the previous two weeks in casa particulares, it was a bit of a shock to get a room as big as some of the houses we had stayed in!! The rooms have been well renovated, as has the hotel - this part of Havana is having a... More

Hotel is right in the heart of old Havana, you wil have to walk about 100m to get there as taxis cannot access the actual road. Our room was lovely, spacious, high ceilings, balcony, old frescos on the wall. It is quite basic, but if you don't expect too much you will not be disappointed. Staff are friendly and very... More