We were pleased with the Riu Palace in Punta Cana. It is all inclusive and we stayed 7 nights. We arrived and check in was quick. We were immediately introduced to Henry who would be our "rep" if we wanted to book any excursions. We also would contact him for our transfers back to the arpt. We had requested a... More

Arrived and the front desk staff were beyond rude. Nobody could speak English. If they could it was very broken. Room key was on a stick with a skelton key kinda like the old 7-11 bathroom keys, along with the safe key. Doors to the rooms were difficult to open and slammed shut so everytime someone would come in and... More

This vacation was booked by 7 family members to celebrate my sister's wedding. Prior to booking this trip, we read the reviews on this website religiously -- hoping we made the right choice, having never traveled to Punta Cana before. We have vacationed in Puerto Plata, and sincerely found that to be a nightmare of a vacation. However, it wasn't... More

I loved this holiday! It was brilliant... Entertainment, accommodation, food, drink, staff, everything was top class!!! More

We arrived on 24th April, we had a private taxi from the airport which was lovley the airport was a wonderful thatched laid back place with smiling customs officials!! we arrived at the hotel about 4 p.m and checked in without any problems the bell boy took our suitcases to our room! we unpacked and went off to discover whether... More

I have been to the Punta Cana twice. Once about 5 years ago at a Riu and right now as we speak I'm sitting hear at the Hard Rock my second very "LONG" week waiting for Saturday to come around so I can go home. If you speak spanish, you will probably have alot less problems!! The Riu has terrible... More

We only stay in RIU hotels and this one out did the Riu in ARUBA. Staff were constantly cleaning and our superior suite was great and the courtyard view was beautiful. the staff were even mopping the walkways every morning with soap!!! Room service is nice. We ordered up champagne a few nights no cost.There were no line ups for... More

SPEND A LITTLE EXTRA AND GO SOMEWHERE ELSE!!! The food was the worst I have ever had...including the 5 restaurants that you can pick from. The buffet had the EXACT SAME THING everyday and it was NOT good! You think, if the food sucks...I'll just drink...NOPE the only choice for alcohol is this nasty Normandy stuff! They have Smirnoff on... More

My wife and I honeymooned here and absolutely loved it! The service is the best part. Everyone is so friendly and happy to be there. The entertainment was excellent and we enjoyed the nightly shows and dances. This was our first all inclusive resort that we stayed at and the food and drinks were top notch. The restaurants and buffetts... More