The customer service at this Wyndham was good, with very pleasant, attentive reception and bell staff. The accommodation was adequate and clean but in need of renovation: significantly different compared to my prior visit. The property however has an ATM on site, many shops, a restaurant and more. It is very safe and conveniently located in the heart of New... More

I stayed in the poolside rooms in February 2012. The room was really comfortable, clean and well stocked with towels and lovely coffee. The pool was ok but I didnt use it. The gardens are prettey with rock pools and fantastic fish. Hotel staff were helpful but non intrusive. The hotel is in a great position for touring Kingston. I... More

WHen booking this hotel, especially through Priceline, make sure to note that there will be additional fees on top. Now i know this is standard and they say this so that they end up having the best price on the net for a particular hotel, but to have an additional $17.50+tax/ night tacked on is quite significant!! My total fee... More

Female business traveller, small work group. Stayed here for several nights, staff friendly enough. Hotel quiet. Property a bit dated, outdoor areas are beautiful. Rooms were clean but nothing particularly memorable. Nice little shops in lobby to browse. Large pool. Unfortunately not near anything to do, but lots of cabs willing to negotiate out front. This property does offer spa... More

The personnel who work at this hotel are always pleasant and professional, if a bit slow (maybe that's just the Yankee in me talking). Without going into excruciating detail, I will say that the physical property is in dire need of overhaul. The place is just plain worn out; there's no other way to put it. Enter the lobby, and... More

Have just spent several days here culminating in the fire on the last night.despite this, the hotel facilities and in particular the staff are fabulous and I really hope they manage to sort out and reopen as soon as possible. yes it needs some refurbishment but it was very clean and the food was good, especially breakfast and by the... More

There was a fire at this hotel and the management handled the evacuation poorly. The fire started at midnight and yet they did not set off alarms until 1 hour later. Alarm only went for 5 minutes. There was no audio system to notify guests of the issue. Some fire doors were locked, etc. The whole place was dirty and... More

This hotel is in the heart of Kingston, Jamaica, but it's not representative of this wondeful city. The hotel facilities are old, dated, even smelly. They also took a full 45 minutes to check me in for a room that had been reserved for more than 5 months. I am not a picky traveler and I will make do with... More