My family and I just returned from our first family vacation and I have to say, it was wonderful! The staff was personable and efficient. It surprised me how many of them learned our names. The beach was okay, smaller than some, however, there was pretty good snorkeling at it. I saw lots of sea life, encluding a sting ray... More

Our holiday was wonderful, we were there for a family wedding and it was beautiful. Staff were great and very friendly. The resort was a bit large for our tastes but very nice. The travel agents there were helpful but we were sold a VIP package for when we leave to fast track customs and go to a lounge for... More

We were in Jamaica from april 16 - april 23 2012 and it was simply amazing !! I don't understand how anybody could have any complaints about this resort. Do not listen to the negative reviews you could not ask for a better vacation ! The resort was beautiful and the people, staff and other guests, were extremely friendly. You... More

I'm not sure where some of these naysayers vacationed but it certainly wasn't the same Gran Bahia that we were in!! In less than 1 hour of our arrival, along with 25 others, we were checked in, had a la cartes booked, helped to our rooms with a very friendly bell-hop and sippin' cocktails at the Terrace Bar!! We requested,... More

Just got back from a family wedding at this resort and just want to say FANTASTIC. The hotel is very well run with staff working hard everywhere you look. Everyone is happy to look after you and help you enjoy your holiday. A tip is always welcome but the service is not affected if you do not tip. we found... More

I flew my mom down to enjoy her birthday in November. I was staying at a private villa, but thought we would stay at a larger all-inclusive resort for 2 days to celebrate. From the time we walked in, I knew I made the wrong decision. It was such a hassle to check in; it took 30 minutes and had... More

Note: We have travelled to Mexico ( 2007) & DR (2008) This was our 3rd trip to The Caribbean to an 'all inclusive' & here is our review - my first here at Tripadvisor : My husband & I just returned from our very first trip to Jamaica ( April 20th - 27, 2012 ) We had booked our vacation... More

My husband and I stayed here April 19-26. I emailed the hotel a few days in advance to ask for a king sized bed and a higher floor, and also to book ala cartes. When we arrived, it was all done for us. Not sure if this would have happened had the hotel been fully booked, but for when we... More

Our trip was from April 10-17/12, IT WAS FABULOUS. Yes, the resort is huge and there is alot of walking, but get a map of the resort and there are lots of short cuts. The food was a bit bland, yes...but you could spice it up however you wanted. The alacarte' restaurants were incredible. You are on vacation! - walking... More