For a Radisson this property is very tired and is in need of a rennovation. The staff was very friendly and helpful and always went out of their way to help, but the facility itself is old and badly needs updating .. from the carpet to the room furnishings all need to need removed and replaced. Also, this property is... More

Hotel check in was quick, up to the room (ended up with a 1 bedroom suite, not on the ambassador club floors...). Room was outdated, carpet a little old, and walls a little to thin (one could hear people in the hall way). The room did have a balcony which had a small table and 2 chairs, with a partial... More

We stayed in this hotel for one night (2 rooms). Overall hotel amenities are good but during check out they charged 12% surcharge per room. We were surprised to see these charges and when we called the hotel and priceline.com they mentioned that these charges are to cover water, electricity and other utilities in the hotel. Anyway we had bad... More

If you are going to PR for vacation and looking for nice resort hotel, you may be disappointed. I stayed here for business and it was nice and convenient. No complaint for my purpose. If I were there for my vacation, I would look for somewhere else. A block to the beach, a lot of restaurants within walking distance, etc.... More

We stayed at the Radisson Ambassador one night before our cruise. We were upgraded to an Executive Suite for a small fee. The suite was huge, but was decorated in the early 80's. Black and brass bathrooms (2 full), separate bedroom and living room with full sofa and two chairs and a bar. The room was clean but in serious... More

For the reasonable price I bid on Priceline for 2 nights, it was a relatively good value for my money. The one plus is that it is within a block of some very reasonably priced restaurants with good food. The hotel is being remodeled, but not all rooms or hallways have been updated from the appearance of 2 different carpeting.... More

Hotel was outdated but in a good location. A little over priced but the condado is overpriced in general. Tv was old tube kind and the air conditioning would go out all the time but the room was clean. We called the front desk to fix the air conditioning and a maintenance guy showed up quickly, opened up unit and... More

Stayed here after taking a cruise. Check in was 3 and we arrived at 11:00 am. We were able to check our luggage and then came back later. We were able to check into our room before the 3 pm time. Staff was very helpful in anything we needed. There is a nice casino attached to the motel. our room... More

We stayed for one night after our cruise, of course check in is at 3pm, we turned up at 1030am, they were busy with people checking out, they did check us in, told us to leave our bags with the bell hop and come back at 3pm. We actually got back at 2pm and were given our room immediately. A... More