The hotel website shows deceptive advertising of renovated rooms. The walls are so thin you can hear everything. The room door is in shambles and does not close properly, You can feel the spring in the bed,...I mean I can go on and on and on. Most appaling was the room smells musty. Poor Poor Poor. DO NOT STAY HERE!!!... More

First, let me start by saying that the ONLY purpose of this hotel was to have a place to stay prior to my cruise. I would not recommend staying here for an extended vacation as it's not beachfront and it's quite a hike from Old San Juan. Hotel check-in was easy but there were long lines for check-out. (Had to... More

Travel to Puerto Rico in February and stayed at this hotel while passing through San Juan, the truth about feeding leave much to be desired because the breakfast was quite restricted mostly we were traveling with children and the snack was exactly the same sandwich the 3 days of our stay (not a very good one), the cleaning was not... More

This hotel is showing its age. My room (833) had a battered door which had a large gap at the top and bottom, letting all hall noise flow right in. The bottom of the door stuck on the carpet, so it did not close without effort. Off the elevator lobby wan an area where old chairs and tables were strewn... More

I REALLY wanted to like this hotel as it had a lot going for it. Reasonable prices; good location; and good amenities. However, the staff of this hotel really turned me against the Radisson brand... in Puerto Rico at least. If you're a traveler who likes spending a lot of time in the hotel, you will be disappointed with the... More

First off, I read ALL of the reviews before booking our one night stay. This was our first cruise leaving from PR so we opted to fly down a day before having to board the ship. I made sure to have a printed copy of my reservation confirmation so checking in was smooth sailing. We received a discount card to... More

Decent hotel, clean rooms. Nothing to write home about, but not bad! Comfortable bed! beware of taxis from aiRpoRt. it is 18 $flat rate, plus one dollar a bag. No matter how many people in van More

We recently stayed in a clubroom for 2 nights on a self-drive tour of island. We were treated like royalty and given a very nice room in the tower section of the hotel with an ocean view. The room itself was clean, comfortable, and very liveable. We had pre-dinner hor d'oerves and honor bar drinks in a lovely setting. Breakfast... More

Located in the condado area of san juan, about 15minutes from the airport. It is right on ashford ave, which offers high end stores between the tourist gift shops. There r also plenty of restaurants and bars to choose from all within walking distance. Because there are a few hotels on and around the avenue, there are always people walking... More