In mid-March, 2012, four of us (two couples in our 60s) stayed 2 nights at the Hotel Milano for a very reasonable price. We arrived early and found it easy to store our luggage until check-in time. The inexpensive continental breakfast on the top floor was nice, the coffee hot and staff friendly and helpful. The bakery items were of... More

We booked based on the reviews we read on TripAdvisor. We were taking a cruise out of an Juan. Perfect location in Old Town. So much to do & see all around the hotel. Lots of cafe's, restaurants & sites to see. Not a fancy place but clean rooms with super friendly staff all for a great price. Hotel Milano... More

This is the absolute worst hotel I have ever stayed in. Had we not had to pay so far in advance, I would have left and gone to another hotel. We were not sure we could get a room somewhere else or if we could get our money back without a long wait and big hassle. The moldy smell hit... More

We stayed here for one night on either side of our Culebra vacation. Staff were welcoming and efficient (tho' I noticed they would not call us a taxi on the final morning until we'd returned both keys and signed the credit slip!). Rooms on outside of hotel were nice and perfectly quiet (on a friday night), but those on the... More

This was our second visit to this hotel, which we enjoyed last year. We paid a year in advance, over $200 for a front queen, and had confirmation that we were reserved for room 408. Upon arrival there was an exchange in Spanish between the desk clerk and the owner, and we were given keys to room 308, obviously the... More

We were given a very small room compared to what we saw when we were leaving. The location is unbeatable, the staff was very courteous, thge air-conditioner works weel, but a lot of the online and print guides to Old San Juan rave about the great rooftop bar. It's been closed for quite sometime, except for a very simple (and... More

As soon as you opened the door there was a damp smell....not a good sign for a tired traveler. The room was Nothing like the web site. I felt like I was in a prison cell. There were 3 small windows that were just below the ceiling to obviously let light into a dark and dingy room. The price was... More

I was very disappointed in this hotel. Paid $200 night. The room was either FREEZING or warm as there was only one setting on the air conditioner. The air conditioner was leaking water due to condensation so it made the carpet damp. Yuck. More

This place actually made us laugh. We paid $200 for one night in a room that seriously resembled a motel 6 room. One bed(which was described as a queen, but was only a full) a tiny TV bolted to the wall up by the ceiling. no space beyond that and a very basic toilet and stand up shower. The guys... More