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Hilton Ponce Golf & Casino Resort

3.5 of 5
1150 Caribe Ave., Ponce 00716, Puerto Rico
Hotel amenities
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$144 per night
Hilton Ponce Golf & Casino Resort
Ranked #1 of 7 hotels in Ponce
4.0 of 5 stars 256 Reviews
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256 reviews from our community

Traveller rating
    105
    85
    35
    19
    12
See reviews for
Families
66
 
Couples
88
 
Solo
7
 
Business
40
 
What travellers say
  • San Juan(11)
  • Pool area(7)
  • Very nice(7)
  • Hotel staff(4)
  • Friendly and helpful(4)
Date Rating
Los Angeles, California
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 23 May 2012 NEW

Filthy pool, smelly room, worst food ever, the lobby looks like a high school gym. Hookers and sleazy people walking around this dump.Stay away from this hotel its very very bad. Very rude front desk. More

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Jose Caro, Director of Sales at Hilton Ponce Golf & Casino Resort, responded to this review
25 May 2012

Dear apollo 7886: We are very shocked to read your review. From reading all your comments to many other locations you have a tendency to rate all locations (except one) with a very strict criteria. When you compare your comments with the majority of all other reviewers in this community, one can see you have a very different opinion. Our... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 May 2012

As a hotel and golf type resort its good. In my opinion, the prices you pay for everything else is above the actual value. So bang for the buck thumbs down, weekend getaway just to relax for a day or two, thumbs up... If you're willing to pay the price. More

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Virginia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 17 May 2012
2
people found this review helpful

Stayed for three nights in April. Overall, it is a nice hotel. The exterior is dated ... at best, it can be described as classic 60s design, especially in the open-air lobby (picture formed concrete pillars everywhere and giant letters declaring, lest you forget, that you are in "PONCE" - similar to the "HOLLYWOOD" sign). Exterior breezeways and long walkways... More

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McHenry, Illinois, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2012
2
people found this review helpful

The wife and I stayed from Oct 12 - 18th 2011 in one of the excutive terrace sweets(wish I remembered the room number), the room was Wonderufll! Clean and looked right out on the ocean it was so nice to hear the ocean and coquis at night it made for such a wonderfull sleep. The grounds were very beautiful. The... More

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See 4 more reviews by Patricia D for Ponce
Bellport, NY
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 7 May 2012

Very nice room, comfy bed. The hotel looks cool, if you like low ceilings, dim lighting, and concrete (I do). The beach is average at best, with a giant iron fence separating the hotel's property from the water and the public beach on the other side of the fence; limited towels and services for what's billed as a resort. Service... More

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Jose Caro, Director of Sales at Hilton Ponce Golf & Casino Resort, responded to this review
24 May 2012

Dear SJ585: Thank you for reviewing our Resort. We are sorry you did not feel comfortable with our service, and at our Casino's opening hours. The Casino opens everyday at 10:00 am, and closes after 2:00 am. The only day of the year which the Casino closes is Good Friday, Christmas Day and New Year's Day. In case of energy... More

Fernandina Beach, Florida
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

The Hilton Ponce Resort admirably blends typical Hilton accommodations and service with tropical landscaping and features such as an open-air lobby and restaurants. It's on a sprawling complex, so even though the hotel was nearly full when we visited in February, it didn't seem that that way to us. Well, except perhaps for the often heavily-populated hot tub. Our party... More

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See 2 more reviews by Amelians for Ponce
Jose Caro, Director of Sales at Hilton Ponce Golf & Casino Resort, responded to this review
22 May 2012

Dear Arnelians: Thank you for your kind comments about or Resort and your February visit. We are glad you enjoyed your stay and the service provided by our Team. Indeed, the beach is not one of those that make Puerto Rico famous, but on the other our two pool areas, our variety of additional features and recreational facilities plus the... More

Contributor
19 reviews 19 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

Rooms are spacious and clean, and most are newly renovated, but old style breezeway halls. Views and pool are very nice, and the food generally is excellent. The food albeit pricey at LaCava is first rate, and the wine selection very good. The casino is extremely cheesy, and caters mostly locals who like the penny and nickle slots. I've been... More

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Jose Caro, Director of Sales at Hilton Ponce Golf & Casino Resort, responded to this review
23 May 2012

Dear Ray2k: Thank you for your kind comments about our rooms, the service and the Team at La Cava Restaurant. Indeed, our local clientele is very loyal with our Casino, but we also have some hotel guests that venture and try their luck at the slots or tables. The Casino offers seasonal entertainment, just as we offer the Noches Ponceñas... More

London, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

Pros: stayed in April after school vacation rates were better, the staff always friendly, the Ocean breeze delightful surprise. If your looking for the Ocean sandy beaches this is not it. I was not, so I was happy with the beautiful pool area. there is a beach you can walk on that was great just kind of rocky. The breakfasts... More

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See 3 more reviews by Susan A for Ponce
Jose Caro, Director of Sales at Hilton Ponce Golf & Casino Resort, responded to this review
22 May 2012

Dear Susan A: Thank you for your comment. We appreciate your insight and we have shared your feed back with the Team at La Cava. On the other hand, we are offering a daily lunch menu featuring Puerto Rican food (Kriollisimo Lunch, as we call it), thus why we are surprised you mention you did not find these typical options... More

Philadelphia, Pennsylvania
Top Contributor
51 reviews 51 reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

Surrounded by a well maintained golf course with direct beach access, this hotel will be my only choice in Ponce. There is plenty of parking around the hotel, so valet is not required. I stayed in the executive towers and my room was facing the ocean. Sitting on the balcony catching the sea breeze was a fantastic treat. The rooms... More

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Jose Caro, Director of Sales at Hilton Ponce Golf & Casino Resort, responded to this review
9 May 2012

Dear World_Traveler 83: Thank you very much for your kind comments about our Resort! I will only ask you to keep in mind one slight detail: The cocktial you mentioned is not the "tequila" cocktail, but the DonQ Rum one! The DonQ rum is the most recognized and awarded rum from Puerto Rico, and the local favorite, and even produced... More

Sewickley, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 24 April 2012
2
people found this review helpful

Pros: Excellent service by the wait staff and housekeeping. They were polite and remembered who you were throughout the week (specifically Alexandro and the hostess at La Cava). The pool area, while small, has more than sufficient seating with plenty of sun/shade options. The rooms are quiet and the first floor walk-outs in the Executive Tower were perfect for our... More

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Jose Caro, Director of Sales at Hilton Ponce Golf & Casino Resort, responded to this review
9 May 2012

Dear Kellyfrom PA: First of all, our apologies with the bill confusion. I am sure this has been resolved already, as we monitor the Hilton surveys, satisfaction comments made online and action was taken. On another note, thank you for mentioning some of our Team Members by name, which is always a source of motivation and pride for them when... More

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Additional Information about Hilton Ponce Golf & Casino Resort

  • Hilton Ponce Hotel
  • Hilton Ponce Resort
  • Hilton Ponce
Address: 1150 Caribe Ave., Ponce 00716, Puerto Rico
Price range (per night):* S$177 - 270

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Hilton Ponce Golf & Casino Resort
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