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All 12 Soufriere hotels

Jade Mountain Resort

5.0 of 5
100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
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Jade Mountain Resort
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Ranked #1 of 12 hotels in Soufriere
Most recent review
4 of 5 stars Reviewed 18 June 2013
Ryan S Raleigh, North Carolina
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448 reviews from our community

Traveller rating
    365
    51
    14
    15
    3
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Families
10
 
Couples
394
 
Solo
6
 
Business
6
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 18 June 2013 NEW via mobile

You've probably seen the stunning pictures of the pitons, the unbelievable rooms, pretty beach, and great food. Words and pictures don't do it justice - suffice it to say its breathtaking. My wife and I thoroughly enjoyed our time at Jade, however there were a number of small shortcomings that you wouldn't expect given the price point. 1. Service -... More

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New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 June 2013 NEW

I treated myself to a once-in-a-lifetime, extravagant vacation at Jade Mountain and I was NOT disappointed in the least! I travel solo; so, I have great expectations when booking a trip of this quality and expense. I was met at the airport by the car, as promised by the hotel. When I arrived, I was greeted by Daniel who offered... More

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Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 11 June 2013

As a Travel Journalist for the last 10 Years I have only ever done a handful of reviews on tripadvisor as it has to be something very different or very standard that deserves a lot more My reason for this review is I have now experienced one of the most spectacular properties in the World & I say that with... More

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Exeter
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 June 2013

Pros: Stunning location, incredible views & amazing rooms. Cons: Deficient service, untrained staff, and a pattern of errors. Not what you would expect from this standard of hotel - if you're used to staying in high quality hotels, particularly in the Middle/Far East - this place will fall a LONG way short in terms of the service you'll be expecting/used... More

Was this review helpful? Yes 7
Dublin
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 June 2013

Words cannot describe the amazing wedding and honeymoon we had last week at Jade Mountain. We fell in love with Anse Chastnet & Jade Mountain in September 2012 and decided Jade Mountain would be the destination for our wedding. We followed our dream and got married in Jade Mountain on 21 May 2013. We stayed at this amazing hotel for... More

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See 2 more reviews by DublinLinda for Soufriere
Washington DC, District of Columbia
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4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 27 May 2013

This place is utterly amazing= the architecture-- the service --the food --the rooms --the location. Take the helicopter to the hotel and you will be in heaven. This place is one of the most incredible places you will ever see. The infinity pool in each room is just so decadent. Awesome is a defining term here.

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Indianapolis, Indiana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2013

My husband and I just got back from Jade Mountain and we had the time of our life! The view from your room is incredible!!!!! The food was outstanding! The staff was very friendly and the butlers were very attentive and made the trip a once and a lifetime experience. We both don't normally like to travel to the same... More

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Salt Lake City, Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 May 2013

I stayed at Jade Mountain in late September-early October of 2007. The hotel landscaping was just being finished. I chose this for the in-room plunge pools, the open walls, and the scenery. You have a breath-taking view of the Pitons from every room. The architecture blends in with the mountain terrain, and the sparse night-time lighting allows for a great... More

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Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 14 May 2013

This place is jaw dropping and spectacular. It is by far the best service I have ever received. I was married at Jade Mountain and we had 50 wedding guests. Everyone was treated like VIP. Jade Mountain is the definition of high end and luxury. It is an experience that makes you want to pinch yourself every morning when you... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 14 May 2013

Physically this is an amazing hotel, the rooms are incredible, especially the pools and the architecture of the entire building is beyond belief. Our advice though would be to stay here for a couple of days, take in the environment and then move on to somewhere with better service to be looked after. There were a catalogue of errors starting... More

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Additional Information about Jade Mountain Resort

Also Known As:
Jade Mountain Hotel
Hotel Jade Mountain
Jade Mountain
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere, Caribbean
Address: 100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar/Lounge Beach Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotels in Soufriere
#1 Luxury Hotels in Soufriere
#1 Romantic Hotels in Soufriere
#2 Family Hotels in Soufriere
Price range (per night): S$1,036 - 2,038
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery. ... more   less 
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