The Marriott itself was not spectacular, but the staff and the amenities made up for it! One of the best parts were the floating tables and the the large yellow floating platforms. The pool is small, but we never even got in it as we spent most of our time on the floating platforms. We have never seen anything like...
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We just came back from our vacation at the Grand Cayman Marriot Beach Resort and it was a great place to stay. We particularly liked the assistance from the 3 concierges, Elisa, Davina, and Senova. They were very helpful in planning our days and evenings and made reservations and obtained information for us to enjoy our vacation. The hotel was...
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My husband and I recently returned from our first trip to the Grand Cayman and I have to tell you our stay at the Marriott made our vacation an absolutley perfect experience. We also were there the week that the hotel was full with a booked convention of sorts (other reviews speak of it). That being said, every part of...
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Stayed at the Marriott for 10 days in early May. First let me say that we stayed on points, so I cannot comment on the room value per $. This is our second visit, with the first last year at the same time. The hotel was not full last year so I expected the same this year, but there was...
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Reviewed 18 May 2011
Dear Mjd50,
Thank you for sharing your comments. I am glad to know that you had a great stay at our Hotel. It is always a pleasure to hear that we provided a memorable experience for our guest. I agree with you about Seven Mile Beach and its spectacular sunsets. It recently received the honor of "The Caribbean's Best Beach"...
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I really enjoyed staying here. It is right on the sand of the seven mile beach. Beartiful property and spacious rooms. Hotel restaurant is very good as well. I guess the only comment would be the gym, which is kind of small and does not have many execise options. Besides that, highly reccommend this hotel.
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Dear ZiggyNui,
Thank you for posting your review about our hotel. I am happy to know that you were pleased with our service and will highly recommend our property. Our best advertising is always from our guests and this is one of our main reasons why we strive for service excellence. It was a pleasure serving you and looking forward...
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Dear Enrique Tasende, GM and Ingrid Chaves, Everything was perfect. Your entire staff was the very best. They all made our stay great from Start to Finish. Especially, Mary (she worked at the bar and also all around), and Nelson, and Carlos (he took us to our room after check in, I believe)...the Restaurants on your property...all were fantastic. Everyone...
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Dear Mary S,
Thank you for your thoughtful letter of praise! We strive to deliver exceptional service for all of our guests from the moment they step through our door. Our warm and friendly associates and eager to please and ensures that each guests has a memorable stay. I am delighted to know that we exceeded your expectations and looking...
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I was initially concerned with booking this hotel because I read previous comments, but it was fine, really how much time do you spend in the hotel room! Housekeeping didn't tend to do a wonderful room unless you were sitting on the balconey--so no tips for her. Room generally wasn't vacuumed or the mirrors cleaned. New towels were brought daily...
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Dear Candace B,
Thank you for sharing your comments. I am happy that you decided to stay with us and you had a memorable family vacation. Davina is an amazing associate and guest satisfaction is her motto. I will share your comments with her as I am sure she will be pleased to know that you were satisfied with her...
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Had a great time in Grand Cayman at the Marriott hotel. The staff were very friendly and helpful, the hotel was in a great location (convenient to get to restaurants and the airport), and the sights were breathtaking. The best parts of staying here is that there is always a lounge chair available on the beach and an umbrella to...
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Dear Salw15,
Thank you for sharing your feedback. I am happy that you enjoyed snorkeling right off the property by our artificial Reef Balls. This convenient activity provides a memorable experience for both kids and adults and a wonderful sight-see. We are always looking for ways to enhance our guests’ satisfaction. I am delighted to know that you find pleasure...
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The hotel was nicely situated on 7 mile beach. I would rate the hotel as above average (no, it's not the Ritz Carlton but the facility is well maintained). What really made this hotel though was the staff. Service was exceptional from the time we were greeted at the door by Ceasar right down to the housekeeping staff. Everyone was...
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Dear Jnoullet,
We appreciate and value your kind feedback. Your comments encourage us to continue strive in delivering exceptional service. It is a true pleasure to know that our staff continues to please our guests and exceed their expectations. I am grateful to have such an amazing team and they always make us proud. Our pool might not be the...
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My sister and I spent one glorious week at this resort! The hotel is beautiful, immaculately kept with all wonderful restaurants, a terrific pool, beautiful lagoon and a beach that is above and beyond spectacular! But, the shining stars in our week were the people! From the front desk the moment we arrived to the beach, to the pool, the...
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Dear Lamahalo,
We value your kind feedback about your stay with us. It is a pleasure knowing that you had the best vacation ever. We are committed to serve and provide exceptional service to our entire guest. I am sure that the associate names that you have highlighted will be very happy to know that have they exceeded your expectations,...
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