Having visited Cayman for the first time this week, end of May, 2012, many items during my stay at Comfort Suites attributed to my desire to return both to Comfort Suites and Cayman:
1. I found the smiling staff professional and helpful. I was always recognized and helped immediately and quickly realized, this is not a "cold large hotel atmosphere"...
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Comfort Suites is a very good hotel for the price and location. Right on Seven Mile Beach and centrally located.
As I arrived I didn't know what to expect but did have some hopes due to the rates. The staff was ok but didn't communicate much besides greeting me at first. The rooms were very clean and neat. The furniture...
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Dear Guest - thank you for taking the time to review our property. The new rooms are superb and we are glad that you enjoyed them and felt that you recieved good value. I will review the "salt" smell in the towels. Thank you again for staying with us.
Yours in hospitality
Thomas Mason CHA
General Manager
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We stayed there for 8 nights and had a good stay. Location is excellent, the staff very friendly, the furniture a little outdated, the restaurant The Stingers had good food at a fair price, close to the beach... etc. We personally meet the General Manager who was a real pro resolving a small issue with someone from the next door...
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Dear Guest - thank you for your review. We are glad that you enjoyed your stay. Your comments will br passed on to my team. We appreciate you choosing us for your vacation.
Yours in Hospitality
Thomas Mason CHA
General Manager
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Let me preface my first review by saying that i had spent my previous 3 nights at the Ritz Carlton, just down the beach with all my expenses covered.
Wth being said, i have no business complaining, but...
...the staff was fairly unfriendly, but aside from the high end restaurants, the friendliness factor was not all that overwhelming anywhere on...
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Dear Train
Thank you for taking time to review our hotel. We would like to respond by saying that to compare us with the Ritz Carlton is not a a fair comparison. You are not comparing "Apples to Apples"
The Ritz is a 5 star full service resort with over 300 employees, multiple restaurants, spa, convention space etc. The room...
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Although I didn't stay overnight (I live near by), I did visit the bar near the pool and walked through to the beach. It was very clean and everyone seemed to be enjoying themselves. The hotel has had a major facelift since the last time I was there! It looks bright and beautiful!
It was Wednesday evening and they had...
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Reviewed 2 February 2010
I have some guests staying at this hotel while they are visiting me in the Cayman Islands. Overall the hotel is not bad but there seems to be water issues. The water in the room (showers, sink etc) comes and goes...with small children you can imagine how inconvenient that is! Apparently there is a burst pipe. It's been an issue...
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Dear UBC - Thank you for taking the time to write a review of our property. We should like to mention that we did have a burst pipe issue for a period of about 1 hour, we feel that this can happen at any hotel any where in the world, this was fixed as soon as the issue occured. I...
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I was here twice for business. It isn't first class but nice and clean. Free internet, pool, breakfast were all decent. Personnel is very friendly and helpful. Wednesdays poolside buffet dinner quite decent price and quality. Overall a fine experience - Cayman is expensive, so did have a bit of a sticker shock, but this one is less expensive than...
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Dear Margitmargalit
Thank you for taking the time to review our hotel. We appreciate your feedback and are glad that you enjoyed your stay and the value that we offer our guests.
Yours in hospitality
Thomas Mason CHA
General Manager
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We stayed at this hotel last April on vacation and returned again the April for a repeat stay. The rooms are clean and decorated very nicely. The mini frig in the room is very handy for stocking up on drinks and keeping food in the rooms. The hotel is located within walking distance for many things. The free fresh breakfast...
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Dear Flipper57
Thank you for taking the time to write and review of our property. We are glad that you had a great time. Your feedback will be shared with my team. We look forward to welcoming you back some time soon in the future.
Yours in hospitality
Thomas Mason CHA
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Stayed at this motel in the first week of April. Suite is somewhat small but is larger than many hotel rooms. Microwave and Refrigerator are provided in the suite. The electricity went off in our area of the island for a few minutes one day and we lost everything in the refrigerator. Breakfast is average at best but helps keep...
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Dear Highlander6
Thank you for your review and for also choosing to return and stay with us. We appreciate your business.
Sorry about the power outage durng your stay our utility company on the island is usually very reliable, occasionally we do get an outage.
Again thank you for coming and we look forward to welcoming you back again soon....
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We just got back from staying at the comfort suites on Grand Cayman Seven mile beach. The food for breakfast is very good. The staff is friendly and in the newer rooms the beds are really comfortable and they have high def plasma tv and the satellite is pretty good we were always able to find something to watch. You...
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Dear Melissa S - Thnak you for your review, we appreciate your business. We are glad that you enjoyed your stay.
We are exactly like a Comfort Suites in the USA or Canada, we offer great rates. Our hotel has been running at full occupancy for the last 5 months. We do charge $75.00 as a day rate for latter...
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