We stayed here twice on a trip to the Caribbean. The hotel is quite beautiful, arranged on many levels with pools and gardens on each, overlooking the sea and harbour, stunning views, especially at sunset and at night. The rooms are a little worn but everything worked ok, and when it didn't (a faulty air conditioner), the friendly staff swapped... More

Booked a 10 day holiday here via British Airways - expected much better. The place is really, really tired and needs a damn good makeover. Met the new manager who tells us it has just been bought by his company and is going to be updated - it needs it! Breakfast is limited and it appears that as we per-booked... More

I was traveling on business and found the hotel to be comfortable, well kept. I had trouble with the Internet, but other than this I have no complaints. I was astounded to find that a concierge person brought my keys all the way to the airport to track me down! I didn't know I had left them behind. Unfortunately, I... More

We arrived having made no plans of how to get to the hotel from the airport. we were about to hail a cab when we noticed someone with a sign with our names on it, sent from the hotel. As we checked in cool drinks were brought to us at the reception desk. After such a great start i found... More

Not hundreds of apartments in a hotel, not a beach by the hotel gate. Rather, a cozy place, like an Italian villa, with different layers, and only 82 rooms (large, well equipped). Personal attention to the guests, nice breakfast, closer to downtown, and a shuttle bus to take to the beaches. Great option, for the ones that value smaller and... More

Stayed here for a week over Easter. Found the hotel adequate and the island disappointing. The hotel overlooks the harbour and is a short walk into town. Unfortunately the walk is along a beach strewn with garbage with stray dogs roaming around on the one side and dilapidated buildings with the inevitable locals lying on the sidewalk and hanging out... More

Spent four nights in a room with a great view but they couldn't get the hot water right. We had to run for over 10 mins. before we got warm water . First night manager came to see what the problem was, but by then the water was ok -we had probably run it for over 10 mins by then.... More

I spent five days in Ocean Terrace Inn in March 2013. Wonderful experience. Friendly and helpful staff. I had a nice and large room with own balcony with a view to the bay. Room was clean and well maintained by the housekeeping. Free wifi works fine. The pool areas are really nice and peaceful. The breakfast is quite basic, I... More

Great setting tumbling down a hillside overlooking Basseterre Harbour/Bay with diving pelicans to entertain you as you relax on your balcony. Staff are welcoming and friendly and management keen to learn what you think and how the hotel could be improved. We were lucky enough to be upgraded to a suite so we had our own lounge/ diner and kitchenette,... More