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All 4 Basseterre hotels

Ocean Terrace Inn

3.0 of 5
Wigley Avenue | Fortlands, Basseterre, St. Kitts
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Free Buffet Breakfast
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Ranked #1 of 4 hotels in Basseterre
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96 reviews from our community

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Reading, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 June 2013

In my previous post I highlighted a number of shortcomings and I am pleased to see that these have been responded too and addressed. Comments from the management on my post demonstrate that there is a commitment to customer service here - thank you. In respect of the breakfast service there has been a vast improvement - notwithstanding this I... More

Was this review helpful? Yes 1
See 4 more reviews by paulbosier for Basseterre
London
Top Contributor
75 reviews 75 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 28 May 2013

We stayed here twice on a trip to the Caribbean. The hotel is quite beautiful, arranged on many levels with pools and gardens on each, overlooking the sea and harbour, stunning views, especially at sunset and at night. The rooms are a little worn but everything worked ok, and when it didn't (a faulty air conditioner), the friendly staff swapped... More

Was this review helpful? Yes 1
See 3 more reviews by Steve-London-N16 for Basseterre
GillianHarper, Manager at Ocean Terrace Inn, responded to this review
2 June 2013

Thank you for staying with us twice during your trip through the Caribbean and thank you for mentioning our setting and particularly mentioning our gardens. The grounds are the responsibility of Leonard Archibald and Leonard has worked at the Ocean Terrace Inn for 30 years. He is very proud of his work and he will be pleased to read your... More

Reading, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 27 May 2013 via mobile

Booked a 10 day holiday here via British Airways - expected much better. The place is really, really tired and needs a damn good makeover. Met the new manager who tells us it has just been bought by his company and is going to be updated - it needs it! Breakfast is limited and it appears that as we per-booked... More

Was this review helpful? Yes 2
See 4 more reviews by paulbosier for Basseterre
GillianHarper, Manager at Ocean Terrace Inn, responded to this review
31 May 2013

On behalf of the team at Ocean Terrace Inn we are all very sorry to read your review and to learn that you found your stay at the Ocean Terrace Inn a disappointment. As you mentioned the new Management Team is getting ready to undertake a refurbishment program and we recognize that some of the upgrades are overdue but we... More

Travellers are raving about these Basseterre hotels

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4 of 5 stars
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1 review
4 of 5 stars Reviewed 25 May 2013

I was traveling on business and found the hotel to be comfortable, well kept. I had trouble with the Internet, but other than this I have no complaints. I was astounded to find that a concierge person brought my keys all the way to the airport to track me down! I didn't know I had left them behind. Unfortunately, I... More

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Deer Park, New York
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

We arrived having made no plans of how to get to the hotel from the airport. we were about to hail a cab when we noticed someone with a sign with our names on it, sent from the hotel. As we checked in cool drinks were brought to us at the reception desk. After such a great start i found... More

Was this review helpful? Yes 1
See 5 more reviews by RosGlassWorld for Basseterre
Rio de Janeiro, Rio de Janeiro, Brazil
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 April 2013

Not hundreds of apartments in a hotel, not a beach by the hotel gate. Rather, a cozy place, like an Italian villa, with different layers, and only 82 rooms (large, well equipped). Personal attention to the guests, nice breakfast, closer to downtown, and a shuttle bus to take to the beaches. Great option, for the ones that value smaller and... More

Was this review helpful? Yes 1
toronto
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
Reviews in 36 cities Reviews in 36 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 18 April 2013

Stayed here for a week over Easter. Found the hotel adequate and the island disappointing. The hotel overlooks the harbour and is a short walk into town. Unfortunately the walk is along a beach strewn with garbage with stray dogs roaming around on the one side and dilapidated buildings with the inevitable locals lying on the sidewalk and hanging out... More

Was this review helpful? Yes 1
GillianHarper, Manager at Ocean Terrace Inn, responded to this review
21 April 2013

On behalf of the team at Ocean Terrace Inn we are all very sorry to read your review and to learn that you found St Kitts a disappointment. The walk into town, which I do myself once or twice a week is quite an adventure and I was pleased to see now that the St Kitts Ministry of Works has... More

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 15 April 2013 via mobile

Spent four nights in a room with a great view but they couldn't get the hot water right. We had to run for over 10 mins. before we got warm water . First night manager came to see what the problem was, but by then the water was ok -we had probably run it for over 10 mins by then.... More

Was this review helpful? Yes 2
GillianHarper, Manager at Ocean Terrace Inn, responded to this review
21 April 2013

On behalf of the team at Ocean Terrace Inn we are all very sorry to read your review about the hot water issues during your stay with us. Thank you for bringing this to our attention and please be aware that we discussed this matter at great length at our recent Management Meeting and plans are now in hand to... More

Helsinki, Finland
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 April 2013

I spent five days in Ocean Terrace Inn in March 2013. Wonderful experience. Friendly and helpful staff. I had a nice and large room with own balcony with a view to the bay. Room was clean and well maintained by the housekeeping. Free wifi works fine. The pool areas are really nice and peaceful. The breakfast is quite basic, I... More

Was this review helpful? Yes 2
Ely, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 March 2013

Great setting tumbling down a hillside overlooking Basseterre Harbour/Bay with diving pelicans to entertain you as you relax on your balcony. Staff are welcoming and friendly and management keen to learn what you think and how the hotel could be improved. We were lucky enough to be upgraded to a suite so we had our own lounge/ diner and kitchenette,... More

Was this review helpful? Yes 2
 
 
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Additional Information about Ocean Terrace Inn

Also Known As:
Ocean Terrace Hotel Basseterre
Ocean Terrace Hotel
Ocean Terrace Basseterre
Address: Wigley Avenue | Fortlands, Basseterre, St. Kitts
Phone Number:
Region: Caribbean > St. Kitts and Nevis > St. Kitts > Basseterre
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 hotels in Basseterre
Price range (per night): S$135 - 223
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Ocean Terrace Inn is a hilltop oasis nestled amidst tropical gardens that offer breathtaking views of the Caribbean Sea below. It’s a true St. Kitts institution and a perfect Caribbean getaway.Ocean Terrace Inn has long been recognized as one of St. Kitts’ premier hotels, renowned for its special island style and warm genuine hospitality. Located just a short distance from the capital city of Basseterre, Ocean Terrace Inn is also close to St. Kitts’ vibrant mix of shopping, cultural and historical sites. In search of that romantic tropical vacation, or the perfect location for your next business meeting, then come visit St. Kitts and Ocean Terrace Inn, a slice of paradise. ... more   less 
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