Sugar Bay Resort & Spa (East End, U.S. Virgin Islands): See 2,006 Reviews and 1,330 Photos

Also Known As:: Wyndham Sugar Bay Hotel; Wyndham Sugar Bay; Wyndham Sugar Bay Resort; Wyndham Sugar Bay Resort & Spa; Wyndham Sugar Bay Resort Spa; Wyndham Sugar Bay Resort St Thomas; Wyndham Hotel St Thomas; Wyndham St Thomas; Wyndham East End; East End Wyndham

Address: 6500 Estate Smith Bay, 00802, St. Thomas

Phone Number:

Region: Caribbean > U.S. Virgin Islands > St. Thomas > East End

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Romantic Hotels in East End

#2 Top resorts Hotels in East End

#3 On the Beach Hotels in East End

Price range (per night): S$218 - 565

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: At the Sugar Bay Resort & Spa, you can enjoy amenities including gorgeous inter-connecting pools, an award-winning spa, and private balconies! This St. Thomas resort is located just 15 minutes from the famous Mahogany Run Golf Course. Sugar Bay Resort & Spa is located on a secluded white beach with breathtaking, panoramic ocean, bay, and mountain views. The Sugar Bay Resort & Spa is the perfect destination for your next St. Thomas vacation! ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Caribbean Online Mgt Corp., Travelocity, Expedia, Orbitz, Tingo, Venere and Hotels.com so you can book your Sugar Bay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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2,006 reviews from our community

See which rooms travellers prefer - 333 traveller tips

Jackiravida

Albany, New York

1 review

“Terrible”

Reviewed 20 May 2013 NEW

Terrible experience! 17 of us went for my daughters wedding, the service was terrible and unaccomadating. One of the guest is disabled and I was told they would hold a wheelchair for her ( the resort is all hills and not disable friendly) for three days no wheelchair. Then they said one was freed up but would have to put... More

Was this review helpful? Yes 2

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Oceanic_Knight

Scottsdale, Arizona

“-WARNING- GOTCHA FEES AND EXTORTION-LIKE SERVICES”

Abusive policies and practices to the guests. Book another resort if you value your money. The property is under new ownership and it shows; under Wyndam this was a very classy place. Upper managment also seems to be in outer space; the manager and general manager were no where to be found my entire trip (One week). The Bad- 1.... More

Was this review helpful? Yes 1

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Katie651

Richmond, Indiana, United States

“Not that Great for what you pay for... But VIEW and beach AWESOME”

I am not that picky of a person. But the site plays the place up to be super luxurious and its really not all that much. Maybe im just spoiled but we dropped some money to get that. We also paid for the All Inclusive package Beach view King room. They put us in a room with 2 twin beds... More

Mike R

Tucson

Reviewer

4 reviews

Reviews in 4 cities

3 helpful votes

“Disappointing”

Reviewed 19 May 2013 NEW

Disappointing for the price. We did the all-inclusive. We paid for an ocean view room and got the tops of the other buildings with the ocean in the background. They did upgrade us the next day and that was great. The rooms were kind of run down, again for the price....The grounds were beautiful and the gym was nice. There... More

Was this review helpful? Yes 4

FB1577

“Stay Away”

Reviewed 18 May 2013 NEW

DO NOT book a trip to this resort. After pre-paying for AIP I was charged $250 for a nights stay. Management promised to have this taken care of, told me to come back in morning to do so. Next day they were not available and another $100 charge they could not explain what was for. After being promised it was... More

CrisH21

1 helpful vote

“Pleasantly surprised despite negative reviews”

I almost have to wonder if we stayed at the same hotel that has been reviewed so negatively on this site. My husband and I just returned from a 5 day getaway to sugar bay (may 13-17) and we were blown away by the stellar service, the extremely kind and accommodating staff, the impeccable views, the amazing grounds ( the... More

Nina8591

Sugar Land, Texas

“Its not as bad as it sounds....”

Reviewed 17 May 2013 NEW

Our group of 5 just come back from 6 day stay in Sugar Bay Resort.We got 3 rooms close to each other in lower building facing the water with breathtaking views.Honestly we were little worry after reading all these negative reviews,but we decide to take a chance on this one and it was a good decision.One day we took the... More

maxie21

South Jersey

2 reviews

2 helpful votes

“Great week in paradise”

Reviewed 15 May 2013 NEW

Just returned from 9 day stay at Sugar Bay and is was great. This was our fifth trip to the resort and as always a great experience. The staff is great and friendly and go out of their way to make our stay memoriable. Food and drinks are great. Beach is great, it is a bit rocky but with water... More

Was this review helpful? Yes 3

maxie21 has 1 more review of Sugar Bay Resort & Spa

“First trip to St. Thomas enjoy our stay at Wyndham Beautiful hotel and Island”

Reviewed 5 July 2009

Mary H

Peosta, Iowa

Senior Contributor

35 reviews

5 hotel reviews

Reviews in 18 cities

8 helpful votes

“Very nice vacation”

This was a very nice place. The view from our room (719) was spectacular. We enjoyed the pool. Very nice. The pool bartender, Carolyn was wonderful!!! She was lots of fun. The food was good. The service was great. We had a problem with our ATM card and the front desk staff helped us out. They were very accomdating.

Patrick C

Pittsfield, Massachusetts

“3rd visit and I have no complaints”

My girlfriend and I stayed at this resort once again. So from the start. We arrived 2 hours before check in. Danielle at the front desk gave us our all inclusive wrist bands and said, "your welcome to wait, or you can go have lunch, drinks, or whatever you please. It shouldnt be more than 15 minutes". By the time... More

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Sugar Bay Resort & Spa, East End Reviews

Sugar Bay Resort & Spa

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