I can honestly say that this might have been the trip from hell for my sister and I. We stayed here from August 6th 2011-August 13th 2011. Lets begin at the arrival to the hotel...We checked in late (not in the main entrance but some side area) and they did not have any of my information so we went around... More

when we arrive there main entrance was closed we had to walk to the next building, they book us into the hotel where there were only 5 to 6 set of families were there. then they moved us to another room, because there was no electricity guys were working on the building. we had to move again to the small... More

I stayed here with my boyfriend for a week in 2007 and we thoroughly enjoyed our time. The staff was very amicable and helped us plan day trips throughout the island. I had no complaints about the hotel at all. our room was nice and we had an ocean view that was pleasant. It rained a few times while we... More

Xanadu and RCI as of September 28, 2011, its Affiliation Agreement with RCI will be terminated. Xanadu management never told anyone in their vacation club this information. I found out because I called RCI to schedule my next vacation. Vacation club owners saw an increase of 25% in their maintenance fee in 2011 and have paid "special assessment" in order... More

RCI called us the day before we were leaving for our vacation to Freeport Bahamas to the hotel Xanadu Beach Resort and Marina. They said they don't know how we got a confirmation for this hotel, it was off their hotels to send members, stating it no longer was up to RCI standards, that they had too many complaints about... More

Do not go here - the hurricane has destroyed this place and they have not been able to recover. The staff is pleasant but they need their jobs and I'm sure would prefer to work at other resorts. The beach is not the best. You can be on a better beach in the USA. Their is too much overgrowth of... More

Upon arrival, the main lobby is closed. we had to walk to a secondary entrance. Expecting one of the "Villas by the marina" by the way only one boat left in the marina, we were given an efficiency for two couples. disgusted, and tired we were given two seperate rooms. one efficiency and one suite with two rooms and a... More

time share with no bells and whistles private beach with tiki bar 16 family members on vacation priceless! Xanadu was a place where the time share rooms were very nice. There was a few staff members working, but the ones t. hat worked there were very accommodating Maid service came on Wednesday to vacuum and clean, however, they were available... More

If your looking for bellhops and room service.... this is not the resort for you. This is a timeshare...not a hotel. The rooms were huge, clean, fully equipped and the views were incredible. We opened the sliding glass doors to the 4 balconies on our corner unit and let the ocean breezes flow through our unit every evening. We were... More