Ulbster Arms does not seem to have heard of disabled access. Positives: The only restaurant in Caithness that cooks vegetables aldente so that they are edible. Staff very friendly and helpful. Negatives: Limited menu choice for vegetarians and people with food intolerances. Chips were overdone and mushy inside, Boiled potatoes were inedible as far too overcooked. Inexperienced staff, although friendly,... More

The Premium room more than suited our needs - however we had plumbing needs in the shower! Sadly we were woken in the early hours by a "party" in the kitchen below....... Meals lacked finess - quantitites were overwhelmingly large and heavy in appearance. Waiter was clearly not hearing our orders correctly. This was a 'quiet' venue, with little happening... More

I have always enjoyed coming here as the rooms are spacious and in a fresh modern style, the food is excellent and I love the location. This years visit has been even better with some new faces in the staff which has improved the service and the whole place has been freshened up! Well done to the team! More

stayed at the Ulbster Arms again last week - this time in their new "Lodge". It was excellent and I will definately ask for it next time, as its well worth the few extra £s per night. You get all of the usual premium room extras, but with the addition of a private lounge thrown in. There are x3 double... More

I stayed here on the way to the orkney islands. Big carpark. It was a very cold night when we checked in and my room was nice and warm and clean but i had no water with no time to ask them to sort i just had a wash instead of a shower apart from that my stay was great,... More

We had a great stay at the hotel, we were checked-in by Craig the Manager, we had a room in the commercial hotel (this is an annex of the main hotel) and the room was very clean and tidy and fresh smelling (we noticed that the hotel had just been refurbished) , we asked Craig if there was anything to... More

Stayed here for one night on a business trip in Jan 2012, I was moved to the Commercial hotel 500 yards up the road, the smell of paint was overwelming, the noise from the plumbing work was unbelievable and no wifi connections, i didnt expect any of the above. The food in the main hotel was acceptable pub grub and... More

We stayed locally and called in on several nights to have dinner, friendly staff and great food. More

have stayed at this hotel (and a few others!!) over the last 4 years and the Ulbster Arms continues to be the best in the far North of Scotland - by a long way. Great food, staff service, peace and quiet, free wi-fi, spacious rooms, etc, makes it a must for any business traveller. More